Sr. Sales Enablement Manager

Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online.  The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.  ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.  ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist.  In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

About the Role:

We’re looking for a passionate, talented Sales Enablement Manager  to join our GTM Enablement Team. In this role, you’ll build, deliver, and scale high-impact programs for our internal Sales team to accelerate new business and revenue growth across our key verticals: Federal, State, Local, and Education, and Community teams. 

As a trusted advisor, program lead and builder,  you will play a critical role in partnering with sales leadership, business ops, and other partners to translate key sales and business strategies into training programs and resources aimed at accelerating new account growth, deal velocity, and deal value for our sales team. 

What You’ll Do:

• Conduct research and validate proven sales approaches and habits of top-performing sellers and sales managers
• Create programs, resources, and tools  to increase our sales team’s knowledge, competence, and confidence in serving our clients and our business
• Develop and execute Value Selling program to help reps enhance sales techniques, drive account management best practices, objection handling, competitive plays, and more
• Develop ever learning program for Sales focused on enhancing competencies in these areas: buyer, industry, product, competitive, tools, and client engagement skills and knowledge
• Develop multi-faceted programs and resources to empower our sales managers as coaches, and identify opportunities to grow and advance high-performing sellers
• Develop onboarding experience for Sales New Hires aimed at reducing time to ramp and seller confidence
• Create and maintain enablement content such as interactive workshops, on-demand courses, playbooks, simulations, resources, and on-the-job support to drive real behavior change and establish good sales habits
• Identify, design, and maintain sales certification opportunities to drive accountability, engagement, and measure program success across priority programs 
• Define and track Sales Enablement program success metrics that are aligned to our broader sales organization’s key performance indicators
• When training isn’t the answer, partner with key stakeholders to identify opportunities to accelerate sales productivity and effectiveness

What We Can Expect From You:

• 10 years of experience in enablement, training development, and/or program management for sales teams, resellers, and/or partners
• Demonstrated experience in sales and familiarity with value based sales methodologies
• Ideally have experience working in B2B and public sector
• You’ve worked in fast-paced, agile environments and love building new and innovative programs from ground zero
• Skilled at translating sales strategies and approaches into program strategy and well-written learning content 
• Own the program development and implementation experience from end to end
• Experience in developing on-demand and in-person learning experiences utilizing user-centered design principles