Principal Customer Quality Engineer (Hybrid)

Date Posted:

2024-07-15

Country:

United States of America

Location:

HCT07: S&IS (AIS) - Cheshire Goodrich Corporation, Cheshire, CT, 06410 USA

Position Role Type:

Hybrid

Collins Aerospace's Strategic Solutions business unit is seeking a Principal Customer Quality Engineer (CQE) for our Cheshire, CT team within Mission Systems.

In this role you will lead quality initiatives and manage processes, ensuring the delivery of compliant systems and adherence to specific customer quality requirements throughout the program lifecycles. As a MiS CQE, you will support programs by developing Quality Assurance (QA) technical requirements using approved development processes and procedures. You will collaborate with Mission Assurance (MA) and program management to tailor existing plans, administering customer and internal quality requirements to program teams and the supply base.

In this critical role, you will be at the forefront of customer interaction, playing a pivotal part in maintaining and enhancing client relationships. This position offers an exciting opportunity to make a significant impact in a dynamic environment, driving excellence and innovation. If you are ready to contribute meaningfully and lead with expertise, we invite you to join our team.

Alpha, Bravo...Collins!

What You Will Do:

• Leverage quality best practices to influence business decision-makers, ensuring efforts focus on customer priorities and mission success requirements.
• Communicate program goals, objectives, requirements, and customer feedback to all QA disciplines, cross-functional teammates, and the supply base to ensure alignment.
• Define and analyze QA metrics.
• Establish customer relations, process, and validate customer corrective action requests.
• Assess the impact of potential customer issues.
• Serve as the voice of the customer to independently ensure mission success.
• Demonstrate strong communication skills and work effectively within a cross-functional team environment.
• Manage customer-funded improvement projects.
   

Qualifications You Must Have:

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience
• The ability to obtain and maintain a SECRET US Department of Defense (DoD)  government issued security clearance is required. Candidate selected will be subject to a government security investigation/reinstatement and must meet eligibility requirements.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Must have experiences with Excel, Word, PowerPoint, MS Access, MS Project, etc.
• Familiar with technical procedures, specifications, standards, and other engineering and manufacturing related documents.

Qualifications We Prefer:

• Active/Current Secret US Department of Defense (DoD) Secret Security Clearance
• Familiarity and practical knowledge/experience using Six Sigma methodologies (e.g., Kaizen, Lean, DMAIC, and DMADV) and or tools (e.g., ANOVA, SPC, Capability Analysis.
• Working experience with AS 9100 quality management systems, and experience in aerospace-related manufacturing environment, is a plus.
• Project Management Experience and PMP certification is a plus.

What we offer:

Some of our competitive benefits package includes:   

• Medical, dental, and vision insurance  

• Three weeks of vacation for newly hired employees  

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  

• Tuition reimbursement program 

• Student Loan Repayment Program  

• Life insurance and disability coverage  

• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 

• Birth, adoption, parental leave benefits 

• Ovia Health, fertility, and family planning  

• Adoption Assistance           

• Autism Benefit  

• Employee Assistance Plan, including up to 10 free counseling sessions  

• Healthy You Incentives, wellness rewards program 

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