Sr Manager, Solutions Partner

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Solutions Partner role is a technical presales role within our Global Merchant Services team, operating in the Global Sales organization. You will provide technical discovery, product demos, solution design, and integration support for primarily headquartered in the US and Canada, and operating globally.

This is a hybrid role, with three days per week in a local office expected.

Job Description:

Essential Responsibilities:

• Lead complex partner engagements that may involve multiple project teams.
• Construct a technical architecture of multiple solutions to match the merchant's industry standards, use cases, strategy, and technical needs.
• Maintain regular communication with both the Merchant/Partner and internal teams.
• Direct Solution Proposals and Solution Designs to define the overall solution and implementation plan with partner engineering teams.
• Evaluate any product/functionality gaps and collaborate with internal product and technology teams.
• Ensure Merchant implements optimal integration strategies, techniques, and user experience best practices.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

• Minimum 5 years of experience as a presales consultant, solutions engineer, technical account manager, systems architect, or similar position. 

• At least 3 years of experience working directly with large enterprise clients is preferred. 

• Industry experience with payments, merchant services, e-commerce, and/or retail. 

• Working knowledge of API and web technologies (REST, GraphQL, JavaScript). 

• Strong relationship-building skills with internal and external partners and a passion for collaborating on complex projects in a team environment. 

• Excellent written and oral communication skills in English. Comfortable presenting to C-level executive audiences. 

Subsidiary:

PayPal

Travel Percent:

0

Bachelors Degree or Equivalent

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, d