Office Assistant

Job DetailsJob Location: Wake Forest, NC 27587Position Type: Part TimeJOB TITLE: Financial Aid Office Assistant                              

DEPARTMENT: Student Resources and Financial Aid    

SUPERVISOR: Associate Director of Student Resources and Financial Aid

PAY RATE: $12.00/hour

HOURS: 29/week                     

 

PURPOSE OF THE JOB

Southeastern’s Financial Aid Assistant is responsible for being the first point of communication with current and prospective students. The Financial Aid Assistant also works with the Financial Aid Coordinators to help process all forms of financial aid.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Complete General Financial Aid Tasks:


Engage with students on issues related to financial aid
Update student records in financial aid software
Maintain working knowledge of general financial aid policies and procedures


Assist the Financial Aid Coordinators


Ensure students complete all requirements for disbursements as defined by institutional policy, donor agreements, and scholarship providers
Update applications and the website
Communicate key information to students and offices
Confirm student eligibility, awarding, and disbursing funds
Update institutional policies, procedures, and information


OTHER DUTIES & REPONSIBILITIES

Participate in Financial Aid meetings and complete training as required

SUPERVISORY RESPONSIBILITIES

None

FISCAL RESPONSIBILITY

Responsible for adding, updating, removing, and confirming institutional scholarships

EXTENT OF PUBLIC CONTACT

Regular contact and interactions with SEBTS students, prospective students, and student families

PHYSICAL DEMANDS

Normal office working conditions with rare travel (road and air)

WORKING CONDITIONS AND ENVIRONMENT

Open and collaborative office environment
QualificationsKNOWLEDGE AND SKILLS


Acting with Empathy and Compassion
Adaptability
Attention to Detail
Collaborating with Others
Communicating Clearly
Continuous Learning
Exemplifying Integrity
Flexibility
Humility
Problem-Solving
Using Information Technology/Resources