Client Solutions Engineer - FDE

The Mission: Automate Content at Scale

At Grip, we are not just selling software; we are solving the "Content Crisis." The world’s largest brands need millions of high-quality assets for the digital shelf, social, and personalized campaigns. They can’t hire enough humans to produce them.

That’s where you come in.

As a Client Solutions Engineer - FDE, you are the architect of our clients' success. You will embed with our enterprise customers to deploy the Grip platform, turning their raw assets (Digital Twins, Labels, Brand Rules and original footage) into a fully automated content system. You will leverage our software platform Grip, which combines Controlled AI, CGI, Automatic Compositing and Art Direction through Programmatic Logic to build systems that generate unlimited numbers of on-brand marketing assets.

You are the bridge between their vision and our capabilities.

Requirements

What You Will Do

1.The Deployment (Architecting the Engine)

• Ingest & Configure: You will take the client’s "Digital Twins" (3D product models) and marketing assets, ingesting them into the Grip ecosystem.

• Define the Logic: You will organize the configuration of the "Brain" of the system. You will write and codify the logic that dictates how content adapts.

• Build the Pipelines: Set up the workflows that combine 3D renders, 2D layers, and AI-generated elements into a final, photorealistic image.

• Art Direction as Code: You will translate the client’s visual identity (Style Guides) into algorithmic rules that the platform follows automatically (e.g., "Always ensure the logo has 20px padding" or "Never crop the product hero shot").

2.Client Embedding & Strategy (Problem Solving in the Client Environment)

• The Technical Diplomat: You will work directly with the client's Marketing Ops and Creative Directors. You will show them not how to use Grip, but how to restructure their data to make automation possible and even structure that data on their behalf, writing code and tools that facilitate this.

• Feedback Loop: You are the eyes and ears of our product team. When you find a complex scenario that Grip can't handle yet, you prototype a fix and feed that requirement back to our Core Engineering team.

3. Knowledge Capture & Scale (Turning Solutions into Systems)

• Codify What Works: You will capture the data, logic patterns, and tooling you create in the field - documenting not just what was built, but why it works.

• Operationalize Learning: You will help formalize best practices for ingesting content, restructuring data, and defining logic so that Grip deployments become faster, more consistent, and more powerful over time.

• Raise the Bar: By systematizing hard-won solutions, you will continuously raise the technical maturity of how Grip is deployed in real-world environments.

Who You Are

You are likely a developer who has a penchant for visuals, or a technical artist who loves code. You understand that a "Digital Twin" is data, but that on its own it does nothing and needs to be fed into a system to produce quality content.

• Strong Technical Foundation: You are proficient in Python or Javascript/Typescript for writing automation scripts and configuring JSON/YAML logic

• Data Wrangling: Comfortable with APIs, CSVs, and structuring product data (PIM/DAM integration).

• Builder Mentality: You don’t wait for perfect requirements. You prototype, test, and iterate.

• Visual Tech Fluency (nice to have): Familiarity with the concepts of CGI & 3D Pipelines.

• Pattern Recognition: You can look at a manual Photoshop process an