Sr Advisory Solution Architect - Partner Design Studio

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Transforming the world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. However, we will not succeed in delivering our customers’ desired outcomes without a robust partner ecosystem with leading partner solutions - that’s exactly where this role fits. The Solution Architect will join our Partner Design Studio working with the Technology Partners within the Alliances & Channel Ecosystem (ACE) organization. ACE is at the forefront of driving ServiceNow’s growth to $15B and beyond.

The Partner Design Studio aspires to build a culture of continuous innovation to drive profitable revenue through the identification, incubation, and monetization of breakthrough, market-leading partner solutions.  The Solution Architect is an exciting role, central to how we ideate, cultivate, monetize, and scale new solutions that will fundamentally transform the world of work. We classify partner solutions as opportunities for a partner’s IP to be coupled with the ServiceNow products and platform to create a net-new, combined solution.  The Solution Architect will work closely with Technology Partner prospects and partners as well as ServiceNow partner account managers, product managers, and the entire ServiceNow community towards a common goal of technology partner and customer success.

The Solution Architect will be responsible for working jointly with partners and the broader Partner Design Studio and ACE team to assess, to qualify, and to carry new solution concepts through their end-to-end journey to solution launch.

 

What you get to do in this role:

• Lead architecture and design engagements with strategic partners to ensure technical success with the ServiceNow platform
• Cultivate new solutions on the ServiceNow platform by helping partners develop prototypes and demos to highlight our extensive capabilities and rapid time-to-market
• Coordinate feedback from the ServiceNow community to identify complementary opportunities for potential partner solutions to generate demand within the ecosystem
• Be a trusted advisor to ServiceNow technology partners building enterprise-grade solutions on the ServiceNow platform
• Evangelize ServiceNow platform technologies throughout our partner community via in-person events, webinars, blogs, community forums, sample widgets and social media
• Participate in the ServiceNow application certification process as a key technology representative of the technology partner community
• Identify, lead and contribute to the creation of best-known methods, white papers, workshops, etc. focused on the creation of partner solutions built upon the ServiceNow platform
• Help identify opportunities with key industry, buyer persona, and/or business imperative value-propositions and alignment
• Own the solution development end-to-end journey and associated outcomes
• Assessment, qualification, and intake of strategic partner solution opportunities
• Lead Solution GTM (Go-to-Market) framework
• Staying current on product developments/releases to provide gu