Project Coordinator

<p><strong>We’re seeking a Project Coordinator to join a client’s team that utilizes an AI-powered learning platform used by large, international organizations. The team focuses on onboarding new customers, supporting them through implementation, and making sure projects run smoothly from kick-off to go-live.</strong></p><p><strong>As a Project Coordinator, you’ll work closely with both internal experts and customer-side stakeholders, helping keep communication clear, timelines on track, and customers supported every step of the way. You’ll make sure customers have a smooth and positive experience by providing proactive, responsive support. You’ll be the central point of coordination, keeping projects organized and helping move things forward.</strong></p><h3><strong>What You Will Do:</strong></h3><ul><li><p>Support customers in using a learning software platform</p></li><li><p>Run 1:1 meetings, trainings, and troubleshooting sessions</p></li><li><p>Set up and manage project plans (templates provided)</p></li><li><p>Follow up on milestones, risks, and action items</p></li><li><p>Schedule meetings and prepare agendas</p></li><li><p>Solve issues and coordinate next steps</p></li><li><p>Respond to customer requests via email</p></li><li><p>Log and follow up on bug reports</p></li><li><p>Collect and share product feedback</p></li></ul><h3><strong>What You Need:</strong></h3><ul><li><p>Strong communication and expectation management skills</p></li><li><p>Confidence in facilitating meetings</p></li><li><p>Excellent spoken and written English</p></li><li><p>2+ years of experience in project coordination, project management, customer support, or client-facing roles</p></li><li><p>Comfort working across a wide range of topics and stakeholders</p></li><li><p>Ability to work to deadlines and iterate quickly on feedback</p></li></ul><h3><strong>What We Offer:</strong></h3><ul><li><p>A chance to work as part of the client’s internal team</p></li><li><p>Exposure to international, enterprise-level projects</p></li><li><p>Hands-on experience with a modern, AI-based software product</p></li><li><p>Clear scope of responsibilities and structured project work</p></li><li><p>Opportunities for long-term collaboration</p></li><li><p>Supportive onboarding and knowledge sharing within the team</p></li></ul><p><strong>If you enjoy working with people, keeping things organized, and helping projects move from start to finish, apply now!</strong></p>