Membership Sales Associate

About the Role 

As a Membership Sales Associate at Sollis Health, you will play a key role in growing our membership base by serving as a primary point of contact for prospective members. This role is focused on delivering an exceptional first impression of Sollis through timely, thoughtful, and high-touch engagement with inbound leads. 

This is an ideal opportunity for a motivated, early-career sales professional who is eager to learn consultative selling within a premium healthcare environment. You’ll gain deep exposure to Sollis’ membership model, sales process, and member experience, with a clear path for growth into a more senior Membership Director role based on performance. 

Responsibilities 

• Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text 

• Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members 

• Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services 

• Educate prospective members on Sollis’ care model, services, physician access, and membership benefits 

• Guide qualified prospects through the enrollment process for appropriate membership offerings 

• Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed 

• Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce 

• Participate in tours of Sollis facilities when requested (if located in one of our markets) 

• Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new members 

• Provide feedback on lead quality, member questions, and common objections to help improve sales processes and marketing materials 

• Represent Sollis professionally and empathetically in all member-facing interactions 

 Experience 

We believe strong candidates come from a variety of backgrounds. For this role, we are ideally looking for: 

• Bachelor’s degree required 

• 2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles. Quota carrying experience preferred.  

• Experience responding to inbound leads, working toward goals, or supporting a sales process is preferred 

• Familiarity with Salesforce or another CRM is a plus (training provided) 

• Comfort working flexible hours as needed to support prospective members, including availability on some weekends, evenings, and holidays 

• PST working hours preferred. 

 Skills & Attributes 

To be successful in this role, candidates will demonstrate: 

• Strong written and verbal communication skills 

• Comfort engaging prospective members via phone and email 

• High attention to responsiveness and follow-through 

• Natural empathy and customer-first mindset 

• Coachability and eagerness to learn consultative sales skills 

• Strong organizational skills and ability to manage multiple conversations simultaneously 

• Ability to work collaboratively while taking ownership of individual performance goals 

• Interest in healthcare, hospitality, or premium service experiences 

 Compensation 

• Base Salary: $70,000-$80,000 

• On-Target Earnings (OTE): $110,000 - $120,000 at goal attainment