Warehouse Personalization Specialist Full Time 2nd Shift

Join our Staples World Class Supply Chain Team and deliver essential products to our customers. 

What you’ll be doing: 

The Personalization Specialist operates personalization equipment and related software within a fulfillment center production environment. This role is responsible for executing customer product customization through embroidery, laser engraving, hand imprinting, and similar methods, ensuring accuracy, quality, and adherence to production standards. The position involves following detailed work orders, verifying personalization specifications, monitoring production output, and performing quality inspections to ensure finished products meet established requirements. The role operates in a fast-paced environment and requires strong attention to detail, basic mechanical aptitude, and the ability to support daily productivity, quality, and safety goals.

Duties & Responsibilities

• Operate personalization equipment safely and efficiently, including embroidery machines, laser engraving equipment, hand imprinting tools, and other related production machinery.

• Utilizing a computer with personalization software, production systems, and work order information to prepare, process, and complete customer orders.

• Read and follow written work orders, production instructions, customer specifications, and item-

• level personalization details.

• Accurately match names, spelling, logos, artwork, layouts, product types, quantities, and other personalization requirements to the appropriate customer order.

• Set up products, materials, fixtures, hoops, templates, or related supplies for personalization based on the required production method.

• Monitor machines and production output throughout the process to ensure orders are completed accurately, efficiently, and within quality standards.

• Inspect finished products for spelling, placement, alignment, color, thread quality, engraving quality, imprint clarity, product condition, and overall workmanship.

• Identify and escalate quality issues, equipment concerns, order discrepancies, or production delays to the appropriate lead or supervisor.

• Perform basic machine setup, adjustments, cleaning, troubleshooting, and routine maintenance as needed and within training guidelines.