Remote Clinical Counselor Floater

Job Title: Remote Clinical Counselor Floater

** This position is primarily remote, but requires flexibility to support clients across time zones, including the ability to respond to surge assignments or travel needs that may arise with limited notice. Support may be required in person, on shore, or in an afloat deployed environment.**

Summary

The Remote Clinical Counselor Floater works as a full-time employee of Zeiders Enterprises and provides assessment and short-term, solution focused non-medical counseling services to eligible individuals, marital or intimate partners, families, and/or groups as part of the CNIC Fleet and Family Support Program (FFSP) Global Staffing Contract.  The Remote Clinical Counselor Floater will also carry SAIL case management responsibilities. SAIL is the Navy’s Sailor Assistance and Intercept for Life (SAIL) program, designed to allow for command support and involvement throughout a Sailor’s recovery following a suicide-related incident to optimize successful reintegration and to ensure mission readiness.  SAIL provides rapid-assistance clinical case management services addressing risk management, care coordination and reintegration assistance for Sailors identified during the period of highest risk after an event involving suicidal thoughts or behaviors. The Remote Clinical Counselor Floater will provide services remotely through telephone or Navy approved virtual platforms, and may also provide surge support in-person, on the shore, or in an afloat deployed environment Navy-wide.

This position is primarily remote but requires flexibility to potentially serve clients in any time zone.

Essential Duties and Responsibilities

• Non-medical counseling:
  • The scope of practice for non-medical counseling is limited to counseling services for other conditions that may be a focus of clinical attention and adjustment disorders.
  • Conduct intake, screening, assessment, and referral of clients as appropriate.
  • Provide individual and couples, and group counseling.
  • Perform accurate assessment of the client’s presenting problem and plan effective treatment for that problem.
  • Provide information about existing Navy programs such as in-person NMC Counseling Services at installations.
  • Provide immediate intervention and risk assessment IAW best practices in the mental health community and educate
  • Ensure adequate referral and follow-up of any case presenting suicidal or homicidal risk.
  • Participate in regional quarterly quality assurance procedures to ensure that all clinical services provided are safe and of good quality.
  • Maintain counseling case documentation in the FFSMIS Clinical Counseling Record System for all non-medical counseling assessment and counseling services IAW all applicable policies, laws, and instructions.
  • Provide a warm handoff to the Family Advocacy Representative or FAP Victim Advocate for clients wanting to make a restricted domestic abuse report. 
  • Provide a warm handoff to the Sexual Assault Response Coordinator or SAPR Victim Advocate for clients wanting to make a restricted sexual assault report.  
  • Intervene in crisis situations, using sound professional judgment, ethical practice, and common sense.  
  • Provide temporary surge support (telephonically and through Navy authorized virtual platforms) across additional Navy Regions on an as-needed basis when there is an increased number of cases within a region. 
  • Other duties as assigned.
• SAIL case management:
  • Receive Command and non-Command referrals and make an introductory contact to referred Sailors to provide information about the SAIL program.
  • Provide an initial clinical assessment and ongoing risk assessments using the Columbia Suicide Severity Risk Scale (C-SSRS). Provide ongoing safety planning using the Veterans Affairs Safety
  • Collaborate closely with Sailor’s Command providing routine updates regarding sailor risk, safety, and progress in their recovery in accordance with the DoDI 6490.08.

• Provide clinical case management to Sailors enrolled in SAIL per published protocols and procedures. Ensure enrolled Sailors are connected to behavioral health providers and other supportive resources, as indicated, throughout SAIL engagement.
• Ability to intervene in crisis situations, using sound professional judgment, ethical practice, and common sense. Maintain SAIL case documentation IAW all applicable policies, laws, and instructions.
• Other duties as assigned.

Required Qualifications

• Master’s degree in counseling accredited by the Council for Accreditation of Counseling and Related Educational Programs; a m