Service Product Line Management - (E3, Sr)

Who We Are

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future. 

What We Offer

Salary:

$108,000.00 - $148,500.00

Location:

Rehovot,ISR, Santa Clara,CA

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

You’ll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.

High level job description:

Service PLM (Product Line Management) is a Technology oriented engineer, focusing on BU (Business Unit) products (e.g., DRSEM, CDSEM, OPWI) and serving as AGS (Applied Global Services) single point of contact. The service PLM is part of the PDP (Product Development Process) core team, responsible for AGS service strategy definition and execution, SSCM (Service Should Cost Model) and CE (Customer Engineers) productivity improvement. The service PLM is also responsible for the SBU (Service Business Unit) productivity Digital Tools – leading field implementation and a key stakeholder in roadmap definition.

What’s in it for you?

As a Service PLM at Applied Materials, you will be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You will Lead product Service strategy and drive service value increase.

What you'll be doing:

PDP core team member –

Define AGS service strategy per product, together with AGS functions (TSE, iTeam, Spares, digital tools etc.) and BU product support team

Lead service strategy execution within AGS thought the SRR (Service Readiness Review) process

Identifying and managing service risks within product PDP and develops mitigations, and solutions for resolution 

Ownership of SSCM (Service Should Cost Model), from service MRS definition at gate I to maintaining refined model post gate R

Product technical expert –

Drive CE productivity analysis, initiate and manage improvement plans to improve CE/Tool ratio and reduce service complexity

Initiate and drive CIP plans in partnership with BU stakeholders, based on key service cost driver

Model SSCM per product, monitor actual service costs, initiate, and drive improvement plans

SBU focal point for technical issues related to their product

SBU source of technical knowledge essential during CSA (Comprehensive Service Agreement) negotiations

Digital tools –

Lead Productivity DT (Digital Tools) field implementation and adoption through close collaboration with FSO (Field Service Org) to define HVP (High Value Problem) and with BU to define and develop specific solutions

Key stakeholder in DT roadmap steering

Handshake on new versions during beta; own released version first installations

Facilitate infrastructure for propre communication of value to AGS executives

What should you have?

At least 4 years of experience with Optical Wafer Inspection platforms. Ability to use sophisticated analytical thought and BI tools to exercise judgment and identify innovative solutions Communicate difficult concepts and negotiate with others to adopt a different point of view Product technical experience –

Familiar with all modules, tool operation (maintenance, application), top field issues

Knowledgeable on FSO mode of operation, policies, key challenges and HVP

Project management –

Ability to lead without authority