Pre-Arrival Resettlement Manager

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Pre-Arrival Resettlement Manager provides support, strategy, and vision for the resettlement Pre-Arrival team. This position oversees in coordination with the Post-Arrival Resettlement Manager, the initial reception and placement of refugees and asylees.
Compensation: $45,000-$50,000 per year

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Recruit, hire, and train new Pre-Arrival staff
• Help ensure case files have all necessary documentation
• Assist Site Director with monitoring program spending, training staff, and other related tasks as needed.
• Coordinate and convene weekly Resettlement Team Meetings
• Schedule and lead regular staff trainings as necessary
• Build relationships with other community partners through regular attendance at various meetings, as necessary
• Respond to walk-in requests, AOR’s, and provide referrals as needed 
• Process pre-arrival cases for the R&P program
• Ensure case files created for new arrivals including asylees
• Request and keep track of Pocket Money for new cases
• Communicate with staff from other offices in the World Relief network to identify best practices to improve services
• Coordinate community input to help inform, design, and implement current and new programs
• Coordinate with Housing and Pre-Arrival Setup Team to ensure clients receive housing and MNS
• Assist with some other projects as necessarily assigned
• Verify and Approve Time Sheets for Direct Reports

Knowledge, Skills, & Abilities

• A desire to serve refugees in support of the mission of World Relief
• Good organizational skills and ability to handle multiple projects at one time
• Excellent written and oral communication skills in English
• Knowledge of refugee language desired
• Intermediate computer knowledge, including MS Office and the ability to learn new programs.
• Management experience preferred
• Flexibility in schedule and a desire to learn a must
• Ability to perceive needs and initiate solutions to ensure effective resettlement programs
• Confidence in public speaking, including vocalizing opinions and sharing feedback in group settings, and providing constructive feedback to staff
• Ability to perform basic accounting functions in order to produce budgets and track spending

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Either bachelor’s degree in relevant field or refugee/immigrant background required
• Two years of experience working in a multi-cultural, social service setting required
• Current driver’s license, and clean driving record required
• Authorization to legally work in the US
• Up to 25% domestic travel only required

World Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision- Offer 16 company Paid Holidays + 4 additional Personal days per year!- Paid Sick and