Office Coordinator - Springfield, MO

Whether you come from a background in hospitality, administrative work, or customer service you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!

About The Role:

As an Office Coordinator, you’ll be the heartbeat of the office— helping things stay on track and making sure everyone has what they need to do their best work. From coordinating office communications to tackling daily operations, you’ll handle a little bit of everything to keep the energy up and the workflow seamless. Whether it’s organizing spaces, assisting teams, or jumping in to solve problems, you’ll be the go-to person for keeping operations running smoothly!

Here’s a snapshot of what you’d be doing:

• Monitoring inventory, placing orders, and keeping your assigned office stocked, clean, and organized.

• Managing office services such as lunches, snacks, and supply or courier runs.

• Reporting facility issues through our internal ticketing system and coordinating with Custodians, Security, and Facilities to ensure timely resolution while keeping stakeholders informed.

• Coordinating repairs and service for nonstructural office equipment such as beverage and coffee machines, serving as the main point of contact for third-party vendors.

• Managing internal culture communications, including weekly email content, internal blogs, and digital postings, while ensuring consistency and attention to detail.

• Partnering with cross-functional teams to support office events such as headshot sessions, blood drives, and company gatherings, and serving as the primary contact for event vendors.

• Providing exceptional customer service to everyone who enters the building or calls the office.

• Scheduling appointments, managing mail, coordinating deliveries, and serving as a point of contact for the security company.

• Actively contributing to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.

About You:

• You're a hardworking, team-oriented go-getter who thrives in a fast-paced, results-driven environment.

• You know how to create a great experience for others with top-notch customer service, clear and effective communication, and the ability to navigate conflicts with confidence.

• You’re detail-oriented, organized, and great at managing your time—even when priorities shift.

• Change doesn’t throw you off; you adapt quickly and keep things moving.

• You’ve got at least a year of experience in customer service or administrative support.

• You're comfortable with everyday tech and can easily navigate the digital tools needed in an internet-based company.

• You’re reliable and show up when your team needs you.

• Whether it’s lifting up to 25 lbs, standing for long periods, or handling boxes, you’re up for the physical parts of the job.

• You have a valid driver’s license and a solid driving record, plus you're open to some travel when needed.

About Us:

We started First Residential Independent Mortgage to make homebuying more authentic. Your heart and dedication will help us get there. First Residential is part of the Veterans United family of companies (with a combined $23 billion+ in closed loan volume in 2020). Fueled by VU’s mortgage experience yet specialized in conventional and FHA Loans, First Residential is the perfect place to launch your career. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to homebuyers and their families. And we always seek to lift up people and communities across the country.

We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing. 

Interested? Apply Today! 

Learn more about us on our career site at firstresidential.com/careers

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (includi