Store Manager

Calling All Retail Rockstars: Run a Store That Sparks Wonder!

Position Title: Store Manager

Reports to:  Sr Manager Retail and Guest Services

Classification

Type: full-time, exempt position

Schedule:  Approximately 40 hours a week with occasional weekends, events, and holidays.

Minimum starting hourly rate OR Salary: $39,500 - $47,400

Scott Family Amazeum Overview

The Scott Family Amazeum is a hands-on, interactive museum in Northwest Arkansas and recognized as a 501 (c)(3) non-profit organization. We create a fun environment where risk taking, imagining, problem solving, discovery, collaboration, and exploration bring children and adults together to learn and grow.

 Core Purpose:  The Amazeum exists to spark and nurture the curious and creative spirit in all of us.

Through experiences with the Amazeum, individuals and the community are engaged in building relationships and developing identities as creative, curious, and innovative shapers for the region. Learning at the Amazeum is an active, playful exploration that inspires curiosity. It is rooted in inquiry-based discovery and involves an element of risk. Hands-on learning opportunities allow guests to exercise critical thinking in the context of play.

The Amazeum facility includes approximately 50,000 square feet of indoor space and one acre of outdoor exhibition and activity space. The museum is located at the intersection of Museum Way and J Street in Bentonville, AR.

 Position Summary

The Store Manager is responsible for managing the daily operations of the museum store and online retail experience. This role oversees retail strategy, merchandising, team leadership, and product sourcing to ensure profitability and mission alignment. The position requires strong collaboration with guest experience, marketing, and education teams, and involves inventory control, and the development of unique museum retail offerings. This position reports to the Sr Manager Retail Operations.

Essential Functions

•  Manage daily operations of the museum store and online shop, ensuring a positive, mission-aligned guest experience
• Lead all operational retail functions including, merchandising, inventory management, and team development
• Hire, schedule, train, and supervise Retail Associates and Specialists to create a high-performing, guest-focused team
• Work on the sales floor regularly to model exceptional service and hands-on leadership
• Apply critical thinking and sound judgment to daily decisions, guest service issues, and team supervision
• Plan and prioritize daily and long-term tasks for self and team to ensure smooth operations across staffing, merchandising, inventory, and events.
• Use data, trends, and sales reports to guide pricing, and promotional strategy
• Identify and resolve operational challenges