Associate Hospital Billing Application Analyst

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HealthIT Hosp Bill/Chrg IntgPG

Job Summary:

Position will support all hospital issues relating to the single billing office domain of the revenue cycle. This includes financial assistance, all self-pay workflows, patient statements, patient estimates, accounts being outsourced to vendors for follow up or collection and remittance processing. Provide daily support for medium/low break-fix issues and participates in the hospital billing teams on-call rotation. Position will also create build for Epic releases and participate in monthly integrated testing efforts to support all the Health IT projects. Position will also be assigned specific hospital billing Epic work queues to monitor daily to ensure accounts are moving through the system as expected and to assist with the resolution of charge errors on accounts that are identified in assigned work queues.

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KEY RESPONSIBILITIES
• Designs, builds, installs, configures, and/or develops software to support clinical, administrative, financial and operational workflows.
• Analyzes clinical, administrative, financial or operational workflows supported by the assigned products and their relationship to the technical environment in which they operate.
• May perform analysis and design of supporting technical infrastructures.
• Supports clinical, administrative, financial, revenue, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
• Business Knowledge (Fundamental Awareness): Possesses a fundamental knowledge of the industry. Has experience in one or more of the lines of business. Is familiar with the competition.
• Product Knowledge (Fundamental Awareness): Has a general working knowledge of the product and of key product terminology. Some training, direct exposure, light experience, or past experience working with the product.
• Problem Management (Fundamental Awareness): Has light experience, training, direct exposure, or past experience working with Incident Tracking and Problem Reporting. Is familiar with the Company's problem report format, as well as problem tracking procedures and tools.
• Testing (Fundamental Awareness): Learns to execute pre-designed program test data, load testing, and ensures validity of data passed among programs. Learns to use basic quality assurance processes, tools, and scripts for testing purposes.
• Configuration Management and Planning (Fundamental Awareness): Possesses fundamental knowledge of configuration management. Learns to apply changes and develop new functions based on understanding of the design of the system. Follows prescribed processes and guidelines established by the department to implement changes and develop new functions. Learns to develop simple configuration management plans.
• Technical Analysis (Fundamental Awareness): New to most/all assigned products/ systems. Learns to analyze and develop solutions to minimally complex clinical, administrative, financial, operational, and technical issues related to assigned product(s). Gains experience in design, build, configure, and install efforts to meet business needs. Successfully handles simple break/fix service issues.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits