(Sr) CRM Specialist Europe

<u>Leading the future in luxury electric and mobility</u>At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. <h3>The Role: </h3> <ul> <li>Define and support the consumer journey, from discovery to purchase and delivery, planning and executing meaningful contact points for fans, prospects, leads and clients.</li><li>Build a lead nurture program to keep existing leads, clients and prospects engaged with the Lucid brand, and progress them along the consumer journey with personalized content and communications. Ultimately this program should become an automated marketing program.  </li><li> Collaborate with digital and the communication teams to create the right creative assets and copy.</li><li>Support the experiential and growth marketing team in generating leads and prospects for field activations (pop up, test drives, events) and help create the right (automated) emails before and after events.</li><li>Develop and maintain a regular reporting system on KPI, with particular attention on conquest, conversion and retention cost and effectiveness (ROI).</li><li>Support the Lucid Stores in generating traffic, leads and sales through the planning and execution of local conquest plans.</li><li>Ensures uniformity of actions between the global &amp; European HQ’s and the markets</li><li> Analyzes competitors’ activities and explores new opportunities.</li></ul> <h3>Requirements: </h3> <ul> <li>Excellent knowledge of Sales Force software and most common CRM programs</li><li> Superior analytical skills</li><li> Capability to organize processes and agencies, creating links and coordination between all the actors involved.</li><li>5+ years of experience in similar positions, CRM or growth marketing roles</li><li>Automotive and international experience is a plus</li></ul>Lucid maintains your privacy according to its <u><a href="https://www.lucidmotors.com/s3fs-public/pdf/candidate-privacy-notice.pdf">Candidate Privacy Notice</a></u>. If you are a California resident, please refer to our <u><a href="https://www.lucidmotors.com/s3fs-public/pdf/california-candidate-privacy-notice.pdf">California Candidate Privacy Notice</a></u>. <br/>At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. <u>To all recruitment agencies</u>: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.