Assistant Director, Public Safety (NCS) - Baltimore Convention Center

THIS IS A NON-CIVIL SERVICE POSITION
 

Salary Range:    

$70,338.00 - $91,572.50 Annually
 

Starting Pay:    

$70,338.00 Annually

Get to Know Us    
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary     
The Assistant Director of Public Safety primarily oversees day-to-day operations, scheduling, and responds to emergency situations at the Baltimore Convention Center (the Center).  This position assists the Director of Public Safety when needed and in the absence of the Director, serves as the acting Director of Public Safety. This is a mid-management level position. Work involves scheduling, assigning, overseeing, and reviewing the work of security personnel in the maintenance of safety and security and the prevention of crime in the Center. Work also involves ensuring adherence to Baltimore City and Center policy and Public Safety Department procedures as well as handling disciplinary issues. Work is performed under the general supervision of the Director of Public Safety. The Public Safety Department consists of 28 full-time officers and approximately 30 part-time security and lobby attendants. Assignments are carried out in accordance with safety and security principles and departmental practices and procedures. The Assistant Director of Public Safety is an exempt-from-overtime position and is classified as essential personnel within the City of Baltimore. The work of this individual involves working evenings, weekend, and holiday hours as well as being on-call 24 hours in support of their department.

Essential Functions    
Management & Internal Relations

• Functions as a mid-level manager at the Convention Center
• Provides direct managerial support to the department’s team members and ensures their conduct is being proper, efficient, and safe manner
• Manages departmental personnel issues including hiring, promoting, evaluating, training, supervising, problem resolution, payroll approval, counseling and disciplinary actions
• Implements and follows work rules as defined in City and Center policies as well as relevant collective bargaining agreements
• Assists in the develops and facilitation of in-service training programs within the department, such as Defensive Driving, Responsible Camera Monitoring, First-Aid/AED/Stop-the-Bleed, Active Shooter Response, etc.
• Manages the requisitions, purchasing and inventories of supplies such as uniforms, radios, and other departmental needs
• Develops, creates and posts employee work schedules
• Maintains employee payroll and daily operating records by utilizing software such as Workday
• Developing and implementing workplace safety policies and procedures in accordance with OSHA standards, while also managing building wide safety components including oversight of the Safety Committee
• Helps develop Standard Operating Procedures and departmental training for internal operations
• Evaluates emergency situations and deploys personnel accordingly
• Administers, distributes and organizes the Center’s various means of access control and credentialing.
• Reviews incident reports for accuracy and thoroughness and ensures all documents are completed and filed.
• Included in the Manager-on-Duty schedule rotation
• Remains on-call 24-hours-a-day in case of emergency situations or significant service disruptions that require departmental leadership coordination

Event Operations

• Ensure all team members receive daily pertinent event information and post instructions.  
• Coordinates and supervises event related needs within the department to ensure that entrance timelines are being followed, ingress/egress in loading docks