Laboratory Director - Eurofins Environment Testing - South Bend, IN

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

 Establish and setup new PFAS Laboratory and develop and grow the Business Unit in South Bend, IN.

·     Develop the local strategy to grow the business.

·     Improve operations efficiency at laboratories and logistics (sample taking). Streamline the operational processes and make good use of IT so as to achieve high efficiency. Support the development, implementation and optimal use of the Company’s Laboratory Information Management System eLims-EP and ensure its efficient usage at all levels of the laboratory to improve productivity and profitability.

·     Increase profitability to meet best industry standards in all activities.

·     Lead / take part in the marketing and sales process and ensure that the relations with the clients are good and efficient. Attend and lead meetings with key clients, at all levels and develop an in depth knowledge of customer requirements through regular meetings.

·     Make sure that cross-selling synergies with other Eurofins laboratories in the US are being developed.

·     Take appropriate measures to improve economic profit, including hands-on personal commitment in addressing situations where profit levels are too low.

·     Hire, motivate, develop and retain excellent Managers and employees meeting Eurofins preferred personality profile.

·     Define and agree goals and milestones with your team(s) and ensure goals are defined and communicated to their respective teams. Set up customer centric Key Performance Indicators (KPIs) to monitor progress. Follow up as appropriate and become hands on if required to ensure achievement of goals.

·     Improve the technical and scientific aspects of the business units by ensuring the appropriate development and application of new techniques and business processes.

·     Develop with the management of the functions/departments and Business Units under his/her responsibility, fine tune and agree with the Managing Director/Group Representative in his/her board, strategies, and a business plan to achieve and/or expand market leadership in the Country, while reaching and/or maintaining the required level of profitability. Implement the strategy as agreed with the representative of his/her shareholder.

·     Prepare and propose annual budget and 3 years plan. Report on any deviations to deliver agreed upon results to his/her shareholders.

·     Develop and report on the Business Unit KPI’s.

·     Lead / take part in Group projects / initiatives / assignments in the Country and abroad as agreed from time to time with his or her board.

·     In relation with your Managing Director, negotiate and manage the profitable integration of acquisitions in accordance with strategic goals and decisions / guidelines defined by the board.

·     Ensure that all companies he/she is in charge of have appropriate systems, work ethics and policies in place to guarantee high quality of service to clients.

·     Maintain Customer satisfaction, including of internal customers.

·     Guarantee and control that all relevant legal and Health & Safety requirements are being abided to, in the Business Unit(s) under his/her direct or indirect responsibility, that the accreditations are being maintained and regularly expanded and that all employees act according to Eurofins values.

·     Lead according to Eurofins Leadership Charter and act as a role model for leadership and staff.

Qualifications

• The candidate is energetic, passionate and strongly business minded professional with a minimum of 10 years of working experience, of which 3 years with full P&L responsibility
• The candidate has experience in Business Development and proven leadership.
• The candidate has Business services sector experience or has worked in a small / mid-size company operating in a very competitive / low margin sector.
• The candidate has a good understanding of the B2B Environment Testing and related business.
• The candidate works effectively in a process driven environment, has demonstrated financial success and has been res