Business Analyst US - Consent, Identity, Single Sign-On - CORE Team

Business Analyst US – Consent, Identity, Single Sign-On  – CORE Team

Where Innovation meets Excellence.

Be a part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with an entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth.

Our consulting business is annually recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths we offer to our consultants.

As we look to strengthen our team with top talent that can shape the future for our firm, we seek entrepreneurial-minded individuals that value a highly-diverse culture where differences are embraced, that want to have a voice with top management and that are rewarded for collective achievement. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best!

The Team

Our Consumer Goods, Retail and Logistics practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future.

The role

We are in search of a dynamic and detail-oriented Business Analyst to join our team dedicated to advancing our Consent, Identity & Single Sign-On (SSO) capabilities. As a Business Analyst, you will be a key contributor to the development and optimization of our cutting-edge C&ID and SSO product. Your technical acumen, motivation, and proactive approach will play a pivotal role in the design and deployment of solutions that streamline consumer authentication and enhance data security. Join us in shaping the future of our Consent, Identity & Single Sign-On domain, where your analytical skills will be instrumental in translating business requirements and marketing use cases into effective and innovative C&ID SSO solutions.

You will

The Business Analyst within our SSO core team holds a pivotal role in supporting the development of our cutting-edge Single Sign-On (SSO) and Consent product. Your primary responsibilities involve:

-          Collaborating closely with cross-functional teams, including Product owners, Front-end Developers, Back-end Developers and other stakeholders, to gather and analyze business requirements specific to product epics and actionable sprint plans; In this role, you will work in tandem with client business units to deeply understand their use case needs, challenges, and objectives, ensuring a seamless alignment between business goals and the technical solutions provided by our C&ID and SSO product.

-          Serving as the leader in documentation efforts, you will create clear and comprehensive requirements documents, user stories, and process flows to guide our development team in building a robust C&ID and SSO product. Conducting thorough data analysis and mapping exercises, you will ensure the accurate and efficient flow of data within our SSO and Consent platform.

-          Acting as a liaison between business units and the development team, you will skillfully translate business requirements into technical specifications, ensuring seamless communication and understanding. Assisting in the identification and C&ID and SSO product meets both business and technical requirements.

-          Collaborating with stakeholders to prioritize features, functionalities, and enhancements based on business value and impact will be a key aspect of your contribution. Your participation in regular meetings, status updates, and project planning sessions will keep all stakeholders well-informed of progress and potential issues. Additionally, your commitment to the continuous improvement of data-related processes will be evident as you suggest and implement enhancements to optimize the efficiency and effectiveness of our C&ID and SSO product.

-          Some example key features you will deliver:

Registration and Self-Service: Your solution will help consumers to register for /create accounts on brand websites & apps and manage their profiles, including password resets and account recovery.

Consent Management (Preference Center): Using OneTrust, you will help build Preference Center solution to collect and manage consent (from consumers) for marketing activities. Consumers can set thei