Student Support (Enrollment Assistant, 0079773)

Posting number: 2026-01519

Department: Honolulu Community College

Division: Academic Affairs

Job classification: STUDENT SUPPORT

Posting type: Open

Categories: Student Services, Higher Education

Summary

Title: Student Support (Enrollment Assistant)

Position Number: 0079773 

Hiring Unit: Student Services, Admissions & Records

Office Location: Honolulu Community College 

Date Posted:  July 17, 2026

Closing Date:  August 3, 2026

Band: A 

Salary: Salary Schedules and Placement Information 

Full Time/Part Time: Full Time 

Permanent/Temporary: Permanent 

Monthly Type: 11-month

Funding: General

Other Conditions: General funds to begin approximately April 2026, pending position clearance, availability of funds, satisfactory performance and program needs.

Duties and Responsibilities (* Denotes Essential Functions)

1. *Schedules and coordinates campus visits for prospective students, families, and community members in a timely manner and in alignment with the academic calendar and visitor demand. Ensure all tour logistics are well coordinated.

2. *Manages the campus visit request process including emails, scheduling platform, and visit follow up.

3. *Works collaboratively with campus departments and faculty to coordinate campus visits to include the provision of virtual tours, workshops, and events that provide a positive, seamless, and memorable experience for visitors.

4. *Leads campus visits should student staffing not be available.

5. *Develops and updates tour scripts and materials to reflect Honolulu CC's latest offerings and achievements.

6. *Plans and coordinates major enrollment events for the campus including counselor workshops and enrollment events in collaboration with the Enrollment Management team.

7. *Manages event logistics, including space reservations, catering, transportation, technology, and promotional materials.

8. *Oversees event registration and communication with attendees before and after events.

9. *Develops/updates public presentations assessing appropriate and effective recruiting and marketing strategies for various target audiences that include local, mainland, international, parents, and students.

10. *Assists with the hiring, training and supervision of student assistants that support campus visits and enrollment events.

11. *Promotes and proudly represents Honolulu Community College to prospective students, families and community members.

12. *Creates workflows and prepare/design resources that help to deliver effective customer service to students and the general public in a way that is in-line with Honolulu CC's student success goals.

13. *Answers phone calls from interested students and/or their family members. Provides friendly greeting, gives accurate information, and makes referrals to additional campus contacts for follow-up as needed.

14. *Keeps abreast of current information about academic programs and related student services opportunities used to guide students through the enrollment process.

15. *Provides admission and enrollment services to internal and external constituencies, including: serving as an initial point of contact and responding to inquiries from students; maintaining student records, data analysis and reporting, and document review and processing.