Business Solutions Analyst Manager

If you are a technology visionary with a passion for transforming global tax business with digital technology, consider working with the US Tax Transformation technology team. This is an exciting opportunity to support global execution of Deloitte’s tax strategy as we shift from “doing digital” to “being digital” by reimagining how we engage with our clients, deliver our services, operate our business, and create value.

Work you’ll do

As a Deloitte Tax Business Analyst Manager, you will be responsible for understanding the business needs, models, trends, and transformation vision. You will identify changes required to meet the business need by consideration of organization structure, business functions, required knowledge and skills, processes and technology. You will explore possible solutions by coordinating with technical architects for discovery and demonstrate how proposed solutions are aligned to business goals and objectives and define the impacts and risks. 

Additional responsibilities include:

• Use business goals and objectives to assist Product Owners in developing a product roadmap.
• Perform business analysis tasks and/or coordinate tasks across the Service Delivery Transformation program.
• Identify solution options that meet the business need, then coordinate with delivery teams to determine the best solution approach.
• Assist Product Owners in defining release scope, including defining benefits and risks during the discovery phase.
• Develop supporting artifacts including requirements, solution options, recommendations, business flows, where required.
• Make connections with other initiatives in place, underway or planned across other parts of the organization that need to be considered.
• Work with architects and delivery teams to ensure the functionality meets the needs of the enterprise and aligns to the overall vision.
• Ensure the business is aware of emerging trends, practice, and technologies and how they may contribute to business outcomes and strategies.
• Actively identify and champion innovation initiatives supporting the business strategy.
• Develop and maintain productive and collaborative relationships with Product Owners, and various SMEs across the organization to support Service Delivery Transformation efforts.

The Team

Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design, development, and deployment of innovative, enterprise technology, tools, and standard processes to support the delivery of tax services. The TTO team focuses on enhancing Deloitte Tax LLP’s ability to deliver comprehensive, value-added, and efficient tax services to our clients. It is a dynamic team with professionals of varying backgrounds from tax technical, technology development, change management, Six Sigma, and project management. The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development, engagement management, tool design, and implementation.

Qualifications

Required:

• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 – 3 days per week
• Bachelor’s degree in a relevant discipline
• 5+ years’ experience leading technical delivery teams
• Strong verbal and written communication skills; strong listening, interpersonal, and facilitation skills
• Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve.
• One of the following active accreditations obtained:
• Licensed CPA in state of practice/primary office if eligible to sit for the CPA
• If not CPA eligible:
• Licensed Attorney
• Enrolled Agent
• Technology Certifications:
• Alteryx Designer- Advanced Certification
• ASQ - American Society for Quality – Software Quality Engineer
• AWS Certified Solutions Architect
• CBAP® - Certified Business Analysis Professional
• Certified in Risk and Information Systems Controls (CRISC)
• Certified Information Systems Security Professional (CISSP)
• Certified SAFe® Advan