Radisson Blu Executive Housekeeper

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The Executive Housekeeper oversees the housekeeping, laundry, and public space operations, ensuring cleanliness and maintenance meet brand standards. This role involves managing budgets, staffing, training, and safety while fostering employee engagement and driving guest satisfaction. Key responsibilities include developing procedures, maintaining inventory, coordinating with other departments, and delivering exceptional service aligned with Choice Hotels’ values and strategic goals.

The annual salary range is $70,587.00 to $90,125.00. This position is eligible for an annual bonus based on individual and hotel performance.

   

Key Responsibilities

- Participates in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall culture beliefs, mission, vision values and strategies

• Develops and maintains housekeeping and laundry procedures
• Monitors the overall department and adjusts strategies and procedures as appropriate

- Manages the operation of the housekeeping, public space and laundry areas; ensures that the rooms and public space areas meet Radisson cleanliness expectations and are continually restocked and maintained

• Develops procedures and standards for assigned departments which support the achievement of service and financial goals
• Follows the assigned annual budget as it relates to labor, payroll and supplies; monitors achievement of budget and takes corrective steps as appropriate
• Inspects rooms, public space and back-of-the house areas continually
• Determines appropriate staffing levels for forecasted business and schedules employees according to business needs and occupancy
• Develops and implements, maintains procedures for providing employees with Choice Hotels required training to include protocols and safety training on an ongoing basis
• Ensures health/safety of employees and guests by maintaining hotel in accordance to statutes and regulations and directs and trains staff accordingly
• Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.
• Manages operation of (and/or outsourced relationship with) laundry
• Monitors assigned departments with compliance to safety standards
• Coordinates room availability with the Front Office Manager
• Coordinates room maintenance with Director of Engineering

- Develops and implements strategies and practices which support employee engagement

• Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals
• Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
• Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
• Takes active role in recruitment and selection of qualified candidates
• Commu