Lead Production Technician

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need 

As a Lead Production Technician, you will be responsible for system upkeep and operations of automated adapters used to interface with the Symbotic structure. You will be responsible for assisting with system readiness to achieve performance targets as defined by leadership. You will also be responsible for utilizing Human/Machine Interface terminals to effectively operate equipment. 

What we do 

The  Lead Production Technician is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.   

What you’ll do 

• Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily. 

• Help lead the team of production technician with direction from site leadership. 

• Perform pre-production checks on automated adapters ensuring equipment is in ‘ready to run’ state. 

• Process and monitor the flow of the automated storage and retrieval system, through means of the adapters, including manual inbound, automatic inbound, automatic outbound, to achieve maximum throughput and cases per hour. 

• Prepare pallets for induction into the Symbotic storage and retrieval system. 

• Assess cause of system stoppage and return to service using Human/Machine Interface (HMI) and manual intervention. 

• Assist other team members in the operation of systems troubleshooting. 

• Analyze recurring faults and determine best corrective action. 

• Communicate and escalate all issues impacting production immediately to operational leadership. 

• Contribute to overall system uptime through system preservation, robot recovery, suspect removal, and bot health actions. 

• Make recommendations for process/continuous improvement. 

• Perform periodic system inspections including: cleaning, lubrication, tolerance checking, component validation. 

• Report all out of spec conditions and perform root cause corrective action. 

• Maintain continuous operation of system components. 

• Monitor and utilize common radio etiquette while obtaining instructions from leadership and operational leads. 

• Perform rover bot upkeep to include, but not limited to, replacing wheels, cleaning, ESD brushes, sensors, etc. 

• Responsible for automated robotic vehicle recovery in the Symbotic Matrix select system to include working in restrictive environments. 

• Assist Automation technicians with breakdow