Systems Engineer (U.S. Remote)

Overview

About Unison: Unison’s products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Our federal focus brings efficiency, transparency, and clarity to complex data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and achieve strategic objectives. Unison is how federal business gets done. 

 

Role Overview: 

Unison is seeking a skilled Systems Engineer to ensure the operational integrity and innovation of our cloud and on-premise infrastructure. This role supports mission-critical environments for Unison’s commercial and government customers, including Civilian, DoD, and Intelligence agencies. You will play a key role in maintaining and modernizing Unison's internal and customer-facing systems—including hosted SaaS environments—and in delivering secure, compliant, and highly available infrastructure services.The ideal candidate will be an experienced systems engineer with a strong background in hybrid environments, cloud operations (AWS, Azure, GCS), virtualization, and security compliance frameworks.

 

Responsibilities

• Maintain and administer Unison’s infrastructure (cloud and on-prem), including corporate, production, staging, and development environments.
• Provide engineering expertise for system design, implementation, configuration, patching, backup, and recovery.
• Collaborate with Security teams to ensure alignment with Federal and DoD compliance frameworks (FedRAMP, NIST 800-53, IL4/5).
• Lead continuous improvement initiatives for operational processes, monitoring, and incident response.
• Serve as an escalation point for technical issues impacting internal users and external customers.
• Participate in rotating on-call responsibilities and respond to critical system outages (24/7 as needed).
• Document system configurations, maintenance processes, and troubleshooting runbooks.
• Work cross-functionally with software development, hosting, and customer success teams to support application deployment and environment stability.

Qualifications

Core Competencies:

• 5+ years of progressively advanced Systems Administration or Engineering experience in a hybrid or cloud-hosted environment.
• Experience with production operations of SaaS applications, supporting 24/7 availability and high-performance delivery.

Operating Systems & Platforms:

• Microsoft Windows Server 2019+ and Windows 11 Pro/Enterprise
• Linux administration (e.g., RHEL, Ubuntu)
• Experience with ELT/middleware (Talend, Informatica, Oracle Fusion)

Cloud & Virtualization:

• 5+ years’ managing public cloud platforms: AWS, Azure, GCP, Oracle Cloud (OCE)
• Proficiency with VMWare vSphere/ESXi
• Familiarity with Cloud-native tools for monitoring, configuration management, and IaC are a plus (e.g., CloudFormation, Terraform, Ansible)

Networking & Security:

• Solid understanding of LAN/WAN, DNS, TCP/IP, VPNs, Active Directory, GPO
• Knowledge of Zero Trust principles, firewall configuration, and intrusion detection/prevention systems (e.g., Cisco, Barracuda)
• Experience with data encryption, identity management, and security hardening best practices

Storage & Backup:

• Working knowledge of SAN/NAS solutions (e.g., NetApp, EMC)
• Experience with backup platforms (e.g., Barracuda, Veeam)

Monitoring & Automation:

• Experience with systems monitoring and logging tools (e.g., Nagios, CloudWatch, Splunk, Datadog)
• Scripting and automation skills in PowerShell, Bash, or Python preferred

Soft Skills & Qualifications:

• Proven troubleshooting and root-cause analysis capabilities
• Strong written and verbal communication skills
• Attention to detail and commitment to documentation
• Self-starter with a proactive approach to problem-solving
• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
• Ability to lift 50 lbs and work onsite as required

 

Clearance Requirements:

Candidates must be U.S. Citizens and may be required to undergo a background investigation for access to classifi