Productivity Applications Service Owner

<p>Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.</p> <p> </p> <p><span><span><span><b><em>Job overview and responsibilities</em></b></span></span></span></p> <p> </p> <p><span><span><span><span><span><span>The Office Automation Service Owner will be responsible for overseeing the development, implementation, and management of office automation services within the organization. This role involves ensuring that all office automation tools are effectively integrated, maintained, and optimized to enhance productivity and efficiency across the company.</span></span></span></span></span></span></p> <p><br/>  </p> <ul> <li><span><span><span><span><span><span><span><span><span>Service Management:</span></span></span></span></span></span></span></span></span> <ul> <li><span><span><span><span><span><span><span><span><span>Develop and maintain a comprehensive office automation strategy aligned with the company’s goals and objectives.</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Oversee the lifecycle of office automation services, including planning, deployment, maintenance, and retirement.</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Ensure the availability, reliability, and performance of office automation &amp; productivity  tools and systems, for example Adobe, Klaxoon, Miro, Monday.com, Qualtrics, Vyond, Lucid Chart, etc…</span></span></span></span></span></span></span></span></span></li> </ul> </li> <li><span><span><span><span><span><span><span><span><span>Stakeholder Collaboration:</span></span></span></span></span></span></span></span></span> <ul> <li><span><span><span><span><span><span><span><span><span>Collaborate with various departments to understand their office automation needs and requirements.</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Act as the primary point of contact for office automation services, addressing any issues or concerns promptly.</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Work closely with vendors and service providers to ensure the delivery of high-quality office automation solutions.</span></span></span></span></span></span></span></span></span></li> </ul> </li> <li><span><span><span><span><span><span><span><span><span>Continuous Improvement:</span></span></span></span></span></span></span></span></span> <ul> <li><span><span><span><span><span><span><span><span><span>Identify opportunities for process improvement and automation to enhance operational efficiency.</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Stay updated with the latest trends and advancements in office automation technologies.</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Implement best practices and standards for office automation services.</span></span></span></span></span></span></span></span></span></li> </ul> </li> <li><span><span><span><span><span><span><span><span><span>Project Management:</span></span></span></span></span></span></span></span></span> <ul> <li><span><span><span><span><span><span><span><span><span>Lead and manage office automation projects from inception to completion.</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Coordinate with cross-functional teams to ensure successful project execution.</span></span></span></span></span></span></span></span></span></li> </ul> </li> <li><span><span><span><span><span><span><span><span><span>Vendor Management: </span></span></span></span></span></span></span></span></span> <ul> <li><span><span><span><span><span><span><span><span><span>Develop and maintain strong relationships with vendors, negotiate contracts, and ensure vendor performance meets service level agreements (SLAs).</span></span></span></span></span></span></span></span></span></li> </ul> </li> <li><span><span><span><span><span><span><span><span><span>Documentation: </span></span></span></span></span></span></span></span></span> <ul> <li><span><span><span><span><span><span><span><span><span