SBA Program Operations and Lender Relations

Job Family:

Management Consulting

Travel Required:

Up to 25%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

Support SBA Lender Relations team to include interaction with Lenders, Client leadership and internal stakeholders. General responsibilities include:

• Using lending expertise to solve complex lender issues affecting ETRAN data entry

• Scheduling, Preparing and Participating in lender education via SBA Regional Office(s) webinar(s)

• Interfacing with client to recommend and refine requirements for SBA loan system of record when new policies/SOP’s are released

• Recommending SBA loan system enhancements when needed

• Using lending knowledge to create knowledge base training material

• Support business analyst efforts to develop requirements

• Provide guidance to technology team on user experience and user acceptance testing

• Collaborate with client/industry to shape execution and change management

• Work with Guidehouse project management team to develop industry training and communication

What You Will Need:

• 10 years of experience in the small business lending space, including loan operations

• 5 years of experience working within SBA loan systems as a user

• Strong network of SBA lenders

What Would Be Nice To Have:

• Experience with testing and implementation of commercial or government lending platforms

• Excellent written, verbal and presentation communication skills

• Outstanding organization, analytical and problem-solving skills

• Strong interpersonal skills and ability to work with cross-functional teams

The annual salary range for this position is $94,900.00-$142,300.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement