Senior Product Owner - Experian Health (This role is remote from anywhere in the U.S.!)

Company Description

At Experian Health, our employees have the opportunity to shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. Our success relies on people who are given the freedom to imagine new frontiers in the rapidly changing healthcare space and push the boundaries of innovation. Help us realize our vision of applying data for good and changing the healthcare landscape for the better – for all of us.

Our mission is to use data driven insights to simplify healthcare for all. Simply put, we want to make the healthcare system work better for us as consumers and for those who work in healthcare. Our ONE Experian Health culture is the centerpiece of making this happen. Our aspiration is to bring people together who are driven by purpose and want to make a difference.  We strive to have a diverse group of people and minds who are:

• OPEN: Have a growth mindset and collaborate often with others to make things happen
• NIMBLE:  Always embracing change and pushing the envelope on innovative ways to solve problems
• EFFECTIVE:  Accountable to themselves and to others

Job Description

The Product Owner for Experian Health’s Shared Service/Platform Access team, will be a key leader in creating solutions that help us scale our access platforms to improve the way healthcare is delivered to patients.

This role will have the responsibility of technical product oversight for delivery and execution of solutions identified by the Product Manager and key stakeholders in Experian Health. 

Specific responsibilities Include:

• Actively participate with product development teams to define product requirements, priorities, and acceptance criteria
• Anticipate client needs and collaborate with the team to assess priority
• Role model the effective gathering of additional insight directly from the client and other external sources of expert information to offer unique and current perspectives on the overall product vision and backlog.
• An expert at identifying and acting against complex and distant potential road blockers, holding team members accountable for identifying and addressing individual road blockers to personal progress.
• Create and update product support materials
• Support implementation processes and documentation to communicate and set client expectations and assist with troubleshooting on product issues as needed.
• Evaluation and incorporation of intelligent technologies including AI and automation
• Translation of design led development initiatives into user stories
• Consistently demonstrate excellent technological knowledge and proficiency, sharing this with others in their team to improve performance.
• Actively and willingly volunteers to re-organize their schedule to accommodate changes in priority or time and resource allocation across the team.
• Consistently demonstrates effective time management across challenging and overlapping projects, supporting others in the team with managing their schedule.

Qualifications

• Bachelor’s Degree in business administration, information technology, or related field  
• 4-8 years of experience as a Product Owner, Scrum Master, Business Analyst, or in a related field within healthcare
• Advanced level knowledge of Agile development process
• Atlassian Products- (JIRA, Confluence, Bitbucket) as well as strong Microsoft Office 365 knowledge
• Proactive, forward thinking, detail-oriented, takes initiative, timely and accurate follow up and responsiveness
• Team player
• Willingness to travel, 10% travel required
• High sense of urgency and ability to work well in and navigate a matrix environment.
• Must have strong influencing skills and can interface with development, business, analytics, operations, systems and marketing personnel.
• Excellent leadership and decision-making skills.
• Ability to manage multiple projects and clients simultaneously
• Ability to work both independently and as a team member in a fast paced, remote environment.