Manager Benefits Programs

Responsibilities

H-E-B believes in hard work and taking care of People, and part of our Bold Promise is to offer great pay and benefits. Our Benefits team works to provide plan members the Right Care, at the Right Time, and in the Right Place by developing comprehensive best-in-class benefit programs and building provider networks.As a Manager Benefits Program, you'll lead a team responsible for end-to-end execution of our benefit programs. You'll provide training oversight and strategic direction to project teams, and oversee project progress and vendor relationships to ensure successful delivery of plan member benefits. You'll serve as subject matter expert on program design and implementation related to new and modified offerings.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE... willingness to communicate and collaborate at all levels of H-E-B?HEAD FOR BUSINESS... ability to analyze trends to recommend changes or new programs?PASSION FOR RESULTS... drive to help support excellent, competitive systems / processes?We are looking for:- experience leading people; experience managing benefits-related projects / programs- negotiation and influencing skillsWhat is the work?Leadership:- Leads and/or influences a team responsible for end-to-end execution of H-E-B's benefit plans, including-- Defining strategic direction for new / existing benefits programs, including communication materials and branding -- Innovation of plan design-- Identification of cross-functional collaboration opportunities-- Establishing / managing productive relationships with vendors to ensure H-E-B expectations are met-- Alignment of benefit plans, programs, systems, and processes to business strategy-- Realization of financial / ROI objectives- Serves as an H-E-B representative; engages with community health professionals, providers, health care executives, and internal leadership- Presents recommendations aligned with the strategic direction of the benefit plan and business objectives; influences key stakeholders to align on course of action- Provides coaching, mentoring, and regular feedback- Serves as subject matter expert in business processes, negotiations, and long-range strategy development; mentors / leads Partners in all aspects of plan design- Leads Benefits special projects and new initiatives from concept to implementation; provides training / guidelines to internal departments/Partners and external vendors- Works collaboratively with other benefits Partners, PSC, communications, HR leaders, pharmacy, etc.- Leads crisis management / intervention activities in consultation with external vendors and company leadership- Counsels management; interprets legal / procedural compliance standardsDesign & Development:- Develops long-range strategic plans consistent with business priorities- Leads the design, development, and implementation of best-in-class benefit plans to balance the needs of plan members and business goals- Develops / communicates vision for plan strategy, member satisfaction, and budget objectives, including cost and quality of providers - Develops, manages, audits benefits policies, programs, and vendors- Participates in / leads cross-functional and cross-departmental projects- Leads the business development process for new offerings- Negotiates / develops contracts and performance management metrics for vendors and providers; develops / presents recommendations for change or enhancements - Continuously reviews plan performance for adherence to goals and business strategy; responsible for ROI of programsStrategy:- Provides strategic direction for benefits programs- Develops long range objectives, including metrics, reporting, and auditing across benefits programs- Develops / implements innovative approaches to improve the plan member experience and plan performance- Reviews day-to-day trends, financial, and demographic changes of plan membership; leverages analysis to evaluate plan strategiesAnalytics:- Analyzes / develops policies, programs, and benefit plans; analyzes equity of current programs compared to trends and legislated requirements- Reviews period financial results to evaluate plan performance- Develops criteria to evaluate benefit programs and changes; collaborates with vendors and financial analysis Partners to analyze costing / trend models- Engages with / makes recommendations to internal / external legal counsel on plan guidance, member appeals, and contract negotiations- Analyzes equity of current benefits compared to trends and legislated requirements- Leverages results from costing / trend models to develop benefits programs and changesWhat is your background?- Bachelor's degree in a related