CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73005164

Requisition No: 874563 

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING CONSULTANT - CALCULATE GUIDELINES - 73005164

 Pay Plan: Career Service

Position Number: 73005164 

Salary:  $38,760.36 - $50,641.68 / annually 

Posting Closing Date: 04/29/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Child Support Case Processing Consultant - Calculate Guidelines (Revenue Specialist III)

Orlando

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position performs customer support and guidelines calculations for child support cases and is an excellent fit for critical thinkers.   If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:

• Initiating and responding to requests.
• Analyzing and completing child support guidelines calculations.
• Coordinating with internal and external partners.
• Researching and resolving case issues.
• Gathering information and analyzing case data to determine next steps.
• Assisting customers.
• Interacting with other states, employers, and other business partners.
• Making decisions based on case information and provided documentation.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue. 
• Two years of experience conducting research and analyzing information to make decisions. *
• Two years of experience communicating with others to gather information. *

SUBSTITUTIONS:

• * Relevant education may substitute for the required experience.

PREFERENCES:

• One year of Child Support Program experience completing child support guidelines calculations.  

SPECIAL NOTES:

• This position will make use of Alternative Screening Criteria in lieu of an SVT.
• This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.
• This position can be housed in any Region 4 site (Orlando, Lakeland, Melbourne, Ft. Pierce, Sebring).

SALARY: $38,760.36 - $50,641.68 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Teresa French, (321) 347-3102, Teresa.French@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.