Inventory and Order Fulfillment Associate

Description

Company Overview:

Volo’s Auto Supply is a locally owned and operated auto parts supplier, working within the NAPA Auto Parts system. We pride ourselves on delivering exceptional customer service and high-quality products to meet the diverse needs of our clients. As we continue to grow, we are seeking a dynamic and proactive Customer Care and Wholesale Sales Representative to join our team and contribute to our success.

Job Summary:

We are seeking a motivated and energetic individual to join our team as an Inventory and Order Fulfillment Associate at our auto parts store. This position plays a vital role in ensuring that customer orders are fulfilled accurately and promptly, and that incoming products are stocked efficiently. The role requires a fast-paced mindset, a keen eye for detail, and the ability to stay organized while on your feet throughout the day.

Key Responsibilities:

1. Order Fulfillment:
   • Accurately locate, pull, and prepare auto parts to fulfill customer orders in a timely manner.
   • Double-check pulled items against order slips to ensure accuracy.
   • Assist with packaging and staging orders for pickup or delivery.
2. Stock Management:
   • Unload, inspect, and sort incoming shipments of auto parts and supplies.
   • Stock shelves and bins with incoming products while maintaining proper organization and labeling.
   • Monitor inventory levels and report shortages or discrepancies to the supervisor.
3. General Warehouse Duties:
   • Keep the workspace clean, organized, and free of hazards.
   • Conduct periodic inventory checks to ensure stock accuracy.
   • Follow all company policies and safety guidelines.
4. Customer Support (as needed):
   • Assist customers in locating parts on the sales floor when required.
   • Provide exceptional customer service and maintain a professional demeanor.

Requirements

• Ability to thrive in a fast-paced environment with constant movement.
• Strong attention to detail and accuracy in order pulling and inventory tasks.
• Ability to lift and move items up to [insert weight, e.g., 50 lbs] frequently.
• Excellent organizational and time-management skills.
• Familiarity with auto parts and supplies is a plus but not required.
• Basic computer skills to work with inventory systems and order tracking.
• Ability to work independently and as part of a team.

Physical Demands:

• Walking and standing for extended periods.
• Reaching, bending, and lifting throughout the shift.
• Working in various temperature conditions (warehouse and storage areas).