Client Partner - HHS

Company Description

Resultant is a modern consulting firm with a radically different approach to solving problems.

We don’t solve problems for our clients. We solve problems with them.

Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.

Originally founded in Indianapolis as KSM Consulting in 2008, Resultant now employs more than 450 team members who operate from offices around the United States including Indianapolis, Fort Wayne, and Odon, Indiana; Columbus, Ohio; Lansing, Michigan; Denver, Colorado; Dallas, Texas; and Atlanta, Georgia.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

Job Description

Resultant is a rapidly growing consulting firm specializing in helping clients in the public sector navigate the complex IT, data, and management challenges they face. Our team of experts spans various domains and is made up of former practitioners who have selected Resultant as their professional home because they want to use data to make a difference. These experts provide strategic guidance, innovative solutions, and support to health & human services (HHS) agencies at the state and local level, such as public health, Medicaid, human services and behavioral health, with an overarching goal of delivering impactful solutions that drive public value. 

We seek a dynamic and experienced leader to join us as a Client Partner responsible for leading account specific strategies and creating expansion opportunities. 

As a Client Partner for the Public Sector Health & Human Services (HHS) practice, you will leverage your HHS industry experience and expertise to shape and execute business development efforts while being the trusted advisor our clients rely on. We are looking for a proactive team member to position Resultant as an innovator in existing public sector HHS clients, while providing some support for Resultant's expansion into new markets based on work delivered within your clients. To achieve these outcomes the Client Partner will work closely to complement our delivery resources for the client but does not have any direct delivery responsibility themselves. 

Geographic preference is Indianapolis, IN or Denver, CO, but open to remote, as long as you are willing to travel on a regular basis.  

Note: Resultant is focused mainly on the state government market, but large local markets are potential targets as well. 

Key Responsibilities 

• Vision Casting: Continuously cast a compelling vision of the future for our clients, aligning them with how Resultant's capabilities can help them achieve their mission and goals. 

• Strategic Contracting: Decide on contract types that best fit the context and be capable of justifying them, facilitating the amendment process internally and with the client. 

• Industry Expertise: Maintain a strong understanding of and anticipate emerging trends and external factors affecting the client, staying deeply immersed in the industry with the ability to articulate project impacts to our clients. 

• Business Development: Based on a deep understanding of the client's mission and goals, navigate to new types of high-value work (cross-sell), identify opportunities to extend existing project work, and create new offerings based on existing client engagements. 

• Client Engagement: Remain informed of how our current work is progressing and how it connects to the client's mission and goals to find ways to extend and expand that work. 

• Strategic Pricing and Risk Management: Drive the development and execution of pricing and risk strategies tailored to each client engagement. Ensure that pricing models align with both client expectations and Resultant’s value proposition, while carefully assessing and mitigating potential risks to protect project viability and long-term client relationships. Collaborate closely with internal teams to adapt pricing structures based on client-specific needs, ensuring transparency and value in every proposal. 

• Relationship Building: Develop and manage key executive client relationship