Program Manager for Ambulatory Pharmacy Operations; Full Time; Days

Mount Sinai is one of the leading US health systems and a top-ranked academic medical center. We are transforming our business to focus on pharmacy health – our goal is to keep entire communities healthy and out of the hospital.  The Ambulatory Pharmacy is the team driving this transformation within Mount Sinai. The Pharmacy Team within MSHP drives the strategy, operations and implementation and ongoing improvement of initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, more joyful care team environment, and improved financial performance. The Pharmacy team works directly under the operating structure of the Chief Pharmacy Officer of Mount Sinai Health System.  This position reports directly to the Executive Director of Ambulatory Pharmacy and Pharmacy Health.

What We Offer:

• Opportunity for advancement within MSHS team
• Opportunity to work directly with senior leaders from across the Mount Sinai Health System and external organizations
• Opportunity to be part of a forward-thinking team driving a system-wide transformation 
• Opportunity to work at the forefront of innovation in healthcare 

Role Summary 

Mount Sinai is embracing new payment models that reward value-based arrangements to foster ongoing health improvement. The Pharmacy team is responsible for developing programs, measurements and processes to improve the overall total cost of care, ensuring that we meet critical contract thresholds and that our patients have an effective and seamlessly connected healthcare experience. The Program Manager supports department or program leadership and manages the activities and functions of a large or complex program or multiple programs to ensure that goals and objectives specified for the program are accomplished in accordance with established priorities, time limitations, funding limitations or other specifications.    

The Program Manager for Pharmacy role is both strategic and operational, working directly with clinical and operational leadership to develop strategy, identify and track performance on key indicators and cost indicators, analyze performance against national benchmarks, plan content for physician education initiatives, and serve as the point of contact for the pharmacy health team and physician practice managers. The Program Manager will interact with a wide variety of stakeholders throughout the health system and prepare executive presentations about the program’s financial and clinical impact. 

1. Work directly with the Pharmacy leadership to support high-impact clinical and operational utilization reduction initiatives. Manages pharmacy program strategy planning, annual operational milestones, program and staff oversight, and key performance indicator tracking. Develops and independently implements new or revised program goals, strategies and objectives to sustain and grow programs and services.
2. Develops and independently implements new or revised program goals, strategies and objectives to sustain and grow programs and services.
3. Develops and schedules a program work plan in accordance with specifications, objectives and funding limitations; oversees daily operations and coordinates program activities through assigned staff; prioritizes and delegates work activities.
4. Prepares budget proposals and recommendations and establishes a budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommends equipment and resources for program.
5. Prepares proposals for corporate and foundation funding and/or funding continuation from outside sponsors/donors. 
6. Confers with and advises staff and others to provide technical advice, problem solving assistance, answers to questions and program goals and policy interpretations; refers to appropriate department or person when unable to respond.
7. Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies/funders.
8. Evaluates program effectiveness to develop and implement improved methods; devises evaluation methodology and implements; analyzes results and takes proper action based on outcome.
9. Oversees and manages the activities of subordinates and consultants and provides leadership and direction for staff, if applicable, setting an effective agenda to ensure that performance goals are met.
10. Create and effectively manage program work plans weekly, coordinating across multiple stakeholders to ensure work is accomplished on time 
11. Proac