Senior Support Engineer

Overview

The Sr. Support Engineer is primarily responsible for the support of the existing software applications and enhance software components deployed in the Cotiviti product suite. The successful candidate will be required to collaborate effectively with other developers, offshore development team members, business owners, project management, and other internal stakeholders. 

Responsibilities

• Support and enhance high quality software modules for the Cotiviti product suite 
• Analyze and resolve software and process related issues originated from internal or external customers 
• Documents the specifications, design, features and operation of applications prior to production roll out. 
• Demonstrates proficient working knowledge of the primary discipline and a developing knowledge of related disciplines. 
• Executes solutions enhancements to improve performance / availability. 
• Communicates technical and operational issues to both engineering and business leadership in a timely manner. 
• Ensure that all technology standards are adhered to while developing systems. 
• Explores new ideas and makes innovative contributions to existing processes or systems which improve efficiency and results. 
• Continuously improves and enhances knowledge of new technologies as selected and integrated into the Cotiviti product suite 
• Execute all appropriate facets of the Cotiviti Software Development Lifecycle with a desire for continuous improvement 
• Complete all responsibilities as outlined on annual Performance Plan. 
• Complete all special projects and other duties as assigned. 
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• BS degree in a STEM related field such as Computer Science, Information Technology, or technically related discipline of related experience
• Minimum of 5 years of relevant industry experience 
• Healthcare data experience is preferred 
• Proficiency working with large datasets 
• Experience with relational databases 
• Experience working with ETL processes 
• Optimization and tuning of SQL/Oracle queries, stored procedures and triggers 
• Deep understanding of Object-Oriented Analysis and Design 
• Experience with SSIS and SSRS 
• Experience with scripting languages VBScript, PowerShell 
• Knowledge of one or more enterprise scheduling tools 
• Good written and oral communication skills 

 

Base compensation ranges from $100,000 to $140,500. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

 

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

 

Since this job will be based remotely, all interviews will be conducted virtually.

 

 

Date of posting: MM/DD/YYYY

Applications are assessed on a rolling basis. We anticipate that the application window will close on MM/DD/YYYY, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

 

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