Senior Analyst, Sales Operations

Timescale is the creator of TimescaleDB, the industry-leading relational database for time-series. Tens of thousands of organizations trust TimescaleDB today with their mission-critical time-series applications. The company is dedicated to serving software developers and businesses worldwide, enabling them to build exceptional data-driven products that measure everything that matters: software applications, industrial equipment, financial markets, blockchain activity, consumer behavior, machine learning models, climate change, and more. Analyzing data across the time dimension (“time-series data”) enables developers to understand what is happening right now, how that is changing, and why that is changing. 

As the Senior Analyst, Sales Operations at Timescale, you will play a crucial role in driving the analysis, processes, technology, and systems for the Sales and CS team. As a member of the Finance organization at Timescale, you are obsessed with the numbers, the data, the analysis, and the “why” behind it all. You are happiest when you deeply understand a business and all the nuts and bolts of how things technically work and want to use your insights to drive strategic decision-making. 

Key Responsibilities:

• Sales Process Management:
• Develop, implement, automate and manage efficient sales processes and procedures.
• Continuously evaluate and improve the effectiveness of sales operations.
• Sales Data Analysis and Forecasting:
• Collect, analyze, and interpret sales data to provide actionable insights.
• Own the sales forecasting process, ensuring accuracy and reliability.
• Drive forecast calls and manage the data to support sales strategy and decision-making.
• Presentation Design and Data Communication:
• Design and create PowerPoint presentations to effectively convey data and insights to diverse audiences that others can independently interpret
• CRM Management (Salesforce):
• Oversee the administration and maintenance of the Salesforce CRM system.
• Ensure data accuracy and integrity within Salesforce.
• Train sales team members on Salesforce best practices and utilization.
• Dashboard and Reporting:
• Create, maintain, and own sales dashboards to monitor key performance indicators.
• Generate regular reports on sales performance, forecasts, and trends.
• Present sales data and insights to stakeholders using Salesforce-driven presentations.
• Sales Performance and Commissions:
• Monitor and report on sales performance against targets and quotas.
• Ensure accurate calculation and distribution of sales commissions.
• Identify and address issues impacting sales performance and compensation.
• Territory Planning:
• Develop and implement strategic territory planning to optimize sales coverage, drive market penetration, and achieve revenue targets
• Cross-Functional Collaboration:
• Work closely with sales, marketing, finance, and other departments to ensure alignment and support for sales initiatives.
• Collaborate with the sales leadership team to develop and execute sales strategies.

Who you are: 

• Curious: Care about and obsess over data, analysis, and insights
• Problem Solver: Excellent creative, analytical, and problem-solving skills with a history of hands-on, detail-oriented work
• Functional Expertise: Proven track record with designing and implementing Sales Ops technologies and processes based on internal business criteria
• Team player: Self-starter who can work independently and collaboratively within a dynamic, high-growth, cross-functional environment. 
• Organized: Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward.
• Quantitative: Excellent analytical skills with experience overseeing and managing business metrics, productivity, and outcomes.
• Systems Thinker: Proven skills in sales cadence, sales forecasting, funnel maintenance, and reporting.

Qualifications:

• Minimum of 5 years of experience in sales operations or a similar role.
• Expert in Salesforce CRM, Outreach, Excel, Google Suite, & other data analysis tools. 
• Strong analytical skills with the ability to int