Technical Program Manager/Compliance - DeviceOS PCI
FiservAbout the role
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Program Manager/Compliance - DeviceOS PCIWhat does a successful Technical Program Manager/Compliance - DeviceOS PCI do at Fiserv?
As a Technical Program Manager/Compliance on the DeviceOS team, you will play a crucial role in driving security and compliance for our Clover hardware ecosystem, with a strong focus on PCI PTS, PCI PIN, and PCI P2PE requirements. If you are passionate about end-to-end security and are skilled at assuring Device Compliance, we encourage you to apply. We are looking for a highly motivated, self-sufficient, and disciplined professional with a strong passion for technology to join our agile team of talented and like-minded individuals. Apply today!
What you will do:
- Work with Partners / Labs to ensure devices get certified quickly and smoothly.
- Manage and prioritize requests from merchants, partners, certification labs, and internal teams, ensuring timely responses and resolutions.
- Manage the compliance process for each new hardware device.
- Create and maintain technical documentation, including asset flows, key schedules, and implementation details.
- Participate in status meetings, contribute to timeline planning, and keep stakeholders informed.
- Explain Clover’s implementation details clearly to both technical and non-technical audiences.
- Assess the compliance impact of proposed changes and new features against PCI PTS and P2PE standards.
- Support audits and guide teams through the certification process to ensure compliance.
What you will need to have:
- Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education, and military.
- 5 Years of experience in Technical Program Management.
- Experience in PCI PTS/P2PE/PIN standards and payment transaction flows is required.
- Experience in Device Compliance.
- Experience with source control tools and markup languages for versioning technical documents (e.g., Git, DocBook, Lucidchart).
- Proficiency in authoring and updating documents using Google Workspace, Microsoft Office, or LibreOffice.
- Strong English communication skills, with the ability to discuss technical matters effectively.
- Exceptional attention to detail and ability to maintain internally consistent documentation.
What would be great to have:
- Experience with successful audits or certifications in the PCI PTS/P2PE space.
- Experience partnering with PCI Labs.
- Understanding of cryptography and mathematics used in payment terminal security.
- Ability to explain compliance options in business terms to help stakeholders make informed decisions.
- Willingness to accommodate calls across multiple time zones while maintaining office presence.
Important info about this role:
- We’re better together. This role is fully on-site.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
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Salary Range
$124,300.00 - $213,100.00These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complet
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