Senior Manager Customer Data Analytics (m/f/x)

For our Customer Experience (CX) Team  at our Bavarian location Marktoberdorf we are looking for a

 

Senior Manager, Customer Data Analytics (m/f/x)
Ref.:95534

 

As part of our team, you will help shape a sustainable future – with future-relevant technologies that help feed the world. With us, you can take responsibility and grow. We are proud that our pursuit of the highest quality and perfection creates a powerful organization that is responsible for innovating outstanding products.

The Customer Data & Analytics Lead will ​drive customer centricity across AGCO’s global customer data & analytics through highly impactful, innovative visualizations of Customer Experience (CX) data and metrics.

 

What You Will Do

 

• You define and own the global customer master data strategy in conjunction with our global AGCO team for Corporate Analytics
• You develop a highly impactful, innovative way to visualize CX data and metrics in all AGCO sites easily understood by all levels – including CEO and execute management CX analytics requirements

• You determine data acquisition strategy and drives a compliant approach by region

• You determine together with the brands how data is shared across brands for marketing purposes in a region

• You drive data processing efficiency improvement through automation and capability of data stewards with increased productivity

• You work across the P&L teams, IT and other business functions and build a set of data and analytics requirements from internal and external partners, such as dealers and analytics providers to yield improved CX and business growth

• You build a sound communication approach of use case outcomes to spread the potential for benefits to be achieved globally

 

What You Will Bring

 

• Master degree related to fields of information systems, business statistics, applied mathematics or computer science
• Very Strong leadership skills
• Robust system background; SAP, Tableau

• Understanding and/or proficiency in two or more languages/programs: Python and/or R, SQL (Preferred)

• Strong understanding of data science principles

• High affinity to digital solutions and analytics

 

 

Plus If You Have

 

• Strong cross-functional thinking and communication skills at all levels of the organization
• Collaborative work-style

 

Who You Are (optional)

 

• Strategic thinker
• Structured
• Team player

 

                                                                                           

What We Offer

 

We welcome you to our appreciative, open corporate culture – with a great team spirit and good work atmosphere. We offer attractive, fair remuneration, with additional insurance and pension schemes. We attach great importance to supporting you in your individual work-life balance – your health is important to us. As part of our Corporate Health Management, you will benefit from intensive company medical care, advice on social matters, numerous sports programs, and much more. Your ideas and your personal and professional development are important to us. We look forward to developing your full potential together with you and shaping the future of sustainable agriculture.

The AGCO Corporation

 

AGCO is a major worldwide manufacturer and distributor of agricultural equipment. AGCO offers a full product line including tractors, combines, hay tools, sprayers, forage equipment and implements through more than 3,000 independent dealers and distributors in over 140 countries.