WCM Digital Developer

Department:

Marketing

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

• Responsible for using programming languages including HTML, CSS, JavaScript (JS), jQuery, and Content Management System (CMS) to deliver front-end development solutions such as Websites, Microsites, Webpages, and web and mobile apps content. Write program code, test, document, and implement functionally appropriate, technically sound, front-end development solutions in accordance with Customer requirements, organizational methodologies, and standards. Assist with production problems and implement immediate resolution efforts across Marketing and Digital Experience technology areas.

Additional details:

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.  

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

Responsibilities

• Apply knowledge and skills of software development, automation process, and testing effectively to solve a range of problems
• Work alongside other Developers and Engineers on the team to elevate the Digital Experience and consistently apply best practices
• Collaborate closely with Business Owners, Product Owners, and cross-functional departments to communicate project statuses and meet deadlines
• Partner with Team Members and Leader to assess the needs of the user/business and then create technical solutions to meet the requirements
• Identify and resolve issues that arise during the design, testing, and maintenance processes using problem-solving skills
• Work in a fast-paced environment to deliver high-quality, technical implementations across a variety of on premise and cloud-based Service as a Software (SaaS) platforms
• Execute, maintain, and optimize tasks and projects based on specifications, programming standards, and best practices while adhering to project timelines
• Improve and expand technical capabilities by continuing their education through reading, workshops, conferences, and/or communities of practice
• Create, deliver, and maintain Webpages, Websites, and Web properties using expert level knowledge of, including, but not limited to, HTML, CSS, JS development, testing, quality control, and deployment
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Intermediate knowledge of development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience
• Intermediate knowledge of HTML and CSS code standards and ability to independently troubleshoot rendering issues in a wide array of configurations, browsers, device types
• Intermediate knowledge of the required programming languages, HTML, CSS, and JS
• Intermediate knowledge of web and mobile apps development best practices and passion to stay ahead of marketing trends in the channel
• Ability to demonstrate consistent knowledge application, skills of front-end development, and testing to solve a range of problems
• Ability to partner, communicate, and negotiate with various Technology, Marketing, Digital Experience, or Customer Experience Teams
• Ability to analyze requests and assist with vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations
• Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work
• Ability to mentor others to do the same
• Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences

Educa