Customer Success and Lifetime Value – Senior Business Manager OS Annuity & Attach Germany (f/m/d)

Customer Success and Lifetime Value – Senior Business Manager OS Annuity &amp; Attach Germany (f/m/d)<p>  </p>This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.<p></p><p></p><p><b>Who We Are:</b></p><p>Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p><p></p><p></p><p><b>Job Description:</b></p><p>   </p><p>Our new innovative IT services organization is <b>HPE Customer Success and Lifetime Value (CSLV).</b> We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. We aim to ensure our valued clients have the most effective solution to suit the demands on a dynamic and fast-paced, modern business and the expertise to achieve maximum business benefit.</p><p></p><p></p><p>In this <b>Senior Business Manager</b> role you will:</p><ul><li>Be responsible for specific deals and support the Pursuit &amp; account teams through opportunity creation and pursuit strategic planning, qualifying mega deals, and developing and substantiating the services value proposition.</li><li>Develop innovative principles and ideas and provide business value selling expertise for specific solutions.</li><li>Belong to the “CSLV - Operational Support Service Team Germany" within CSLV - Germany and will be responsible for the P&amp;L management for German Core OS Service Business for our Top and Vertical Customer Segment within the team.</li><li>Lead and develop product support or solution portfolio planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.</li><li>Perform business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.</li><li>Design and deliver a growth plan that meets business goals for a given geographic and/or service business area, including accountability for achieving profit &amp; lost targets.</li><li>Help to qualify opportunities to intelligently focus pursuit time, resources and effort on winnable opportunities.</li><li>Work across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.</li><li>Be responsible for revenue and margin contribution for a set of (more than one) solutions or services.</li><li>Provide leadership in the development, and execution of the business vision - helping customers transform their business and derive measurable business value from their IT investment.</li><li>Utilize technical and business skills to lead complex cross- functional activities that have a high impact on the services business.</li><li>Manage, mentor and coach a virtual team across the geographic area to drive the business development activities and report on a regular basis the progress on growth.</li><li>Provide mentoring and guidance to peers and lower-level employees.</li></ul><p></p><p><b>If you are…</b></p><ul><li>Good at partnering, innovating and making things happen? Good start, you are aligned to our core values!</li></ul><p></p><p><b>If you have these Skills, Expertise, Attitude and Education…</b></p><p></p><ul><li>Academic degree in a technical or commercial field of studies and/or equivalent experience.</li><li>IT industry experience in developing new business opportunities and relationships with clients, at senior levels.</li><li>Excellent project/ program management and change management experience and a solid understanding of business planning methods and business acumen.<br/>Advanced knowledge of company service products, particular vertical industry, particular service business area, or solution specialty</li><li>Problem solving abilities and the ability to correctly design reports and interpret their output.</li><li>Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking on a business management role.</li><li>Strong experience in information modeling and strategy formulation, design and execution</li><li>Demonstrated ability to lead and inspire teams, develop relationships across organizations and accomplish goals under pressure situations.</li><li>Strong skills in exercising indepe