Sr. Conversion Consultant - BTP

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

As the Senior Conversion Consultant (CC), you will work directly with advisors, enterprises and institutions transitioning their practice to LPL Financial as part of a merger and acquisition or large institutional transaction.  As the subject matter expert on LPL’s business processes and best practices, you will be the advisors’ main point of contact throughout the transition period while users acclimate to various LPL platforms. Your top priority will be to ensure the advisor has an exceptional experience, is prepared to transition their book of business and is successfully acclimating to LPL.  

If you are eager to learn and grow with us, this is the role for you. We have a robust career path where successful Conversion Consultants promote within role, or into Regional Transition Partner (RTP) roles, Project Management roles or other roles within Business Development.

Responsibilities:

• Serve as LPL’s primary client facing representative to enterprises, institutions and advisors as part of LPL’s mergers and acquisitions and BD outsourcing growth strategy.

• Own the advisor experience for upwards of 120 advisors throughout their 9-12 month transition and acclimation period to LPL. You will be the advisors’ main point of contact and will be responsible for managing the completion of all POD activities to ensure the advisor is ‘transition ready’. PODs are made up of recruiters, a conversion consultant and a transition partner.

• Deliver consultative service to each advisor, tailoring your approach to each advisor’s unique needs. Participate in discovery to gain familiarity with the office, provide guidance and recommendation on best practices throughout conversion preparation, ensure all key milestones and deliverables are complete prior to transition and facilitate the implementation of accommodations.

• Support the advisors’ acclimation to LPL for up to 6 months following their conversion. The Conversion Consultant is accountable for the advisors’ transition experience and will serve as their centralized escalation point by owning transition related issues that arise and working them to resolution, independently and with limited guidance.

• Ensure key metrics are completed by post conversion deadline dates including account conversion requirements, block transfer, training and compliance setup.

• Provide oversight and leadership, proactively communicate strategy updates to POD Manager and other key stakeholders to ensure alignment. Report key milestone status and completions as well as transition readiness on an ongoing basis.

• Own the advisor relationship, identify unique needs, provide coaching and facilitate access to subject matter experts across the firm as needed.

What are we looking for?

We want detail-oriented, quick learners who can deliver a world-class, advisor experience. We are looking for people who thrive in a fast-paced, client-facing environment, and are able to execute in a way that encourages strong collaboration and continuous improvement. A successful candidate is able to effectively navigate across LPL business units, interact professionally and appropriately with all levels of management, and execute requirements of the role with autonomy and minimal guidance. 

Requirements:

• 5+ years of experience in financial services and/or client-facing role is required

• 2+ years of experience in Business consulting and/or relationship management expertise in the financial services space is required

Core Competencies:

• Have a bias for action, execute on deliverables and meet key deadlines

• Exceptional communication skills with a focus on understanding each advisor’s unique needs

• Effective issue management and escalation resolution skills

• Outstanding interpersonal skills with a strong ability to build trust and respect quickly i