Senior Director/Head of Content CLTFC

Position: Senior Director/Head of Content, CLTFC
Department: Content
Reporting Relationship: Reports to Vice President, Marketing and Brand Strategy (TSE)
Status: Full-Time (Exempt)

About Charlotte FC
Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit CharlotteFootballClub.com

Position Overview
Charlotte Football Club is seeking a dynamic, positive leader to guide the strategy, tactical operations, and culture of the Club’s content team. This established leader of people will oversee the teams responsible for social media, video production, game presentation, reporting, editorial, team website and app, and production operations. The ideal candidate will be adept at working with and leading both high-performing creatives and strategists, and will be prepared to guide the Club to innovate and lead the League in an evolving media landscape.

Job Responsibilities
• Lead the Content organization with the mindset of a Media Company GM – seeking to produce world-class content across platforms at a prolific and expanding rate with the aim to fuel a highly-engaged and consistently growing fanbase, while driving top-line revenue through smart and aligned corporate partnerships and media rights deals.
• Set strategy and establish channel-right KPIs and benchmarks for all departments relating to content engagement, channel growth, brand goals, and revenue generation that streamline and align with department and individual goal setting.
• Oversee all aspects of social media execution, web editorial direction, live streaming events, and content planning across O&O (web and app) platforms and emerging content distribution platforms.
• Set yearly budgeting and spending for all teams and lead the development of strategic outside partnerships to help the team increase production capacities, capabilities, efficiencies, and alignment.
• Lead the Game Presentation team responsible for overall matchday experience, including videoboard presentation, traditions, mascot program, and live entertainment. Maintain and further develop a leading matchday presentation program in the MLS.
• Work alongside CLTFC Creative Director to establish unified look, feel, and voice across properties that makes it clear and obvious when content is made by CLTFC, rather than about CLTFC. Establish the culture of a unified team across Content and Creative, with the Creative team providing graphic design, photography, special video projects, and motion graphics resources to fuel a prolific and unified Content output.
• Work alongside Creative Department with the relationship of an internal Creative Agency – drawing on the shared resource to support special event coverage, sponsorable content ideation and production, special project production, and other creative services.
• Lead processes for effectively and efficiently staffing Content production roles across all team major events, especially matches. Create systems to ensure our team can execute match coverage at a world-class level, while building efficiencies that streamline costs and a staffing rotation to create business continuity while providing the staff with work-life harmony.
• Act as organizational contact for outside partners, including the MLS, product vendors, media companies, and others; be proactive in promoting the team’s brand and creative outputs wherever possible in the appropriate digital landscapes
• Act as the Department’s lead contact with Sporting for day-to-day communications, approvals, and alignment. Maintain and further develop a culture of trust, aligned goals, and respect in order to maintain and advance access to protected soccer spaces for the benefit of our fans and the organization.
• Work alongside Marketing department, Creative department, and others to drive a unified Integrated output around key MLS and Club tentpole moments. Align dedicated content verticals to support robust Content plans to support each key campaign, and align with Creative department to produce Special Projects to support overall campaign output while maintaining the day-to-day focus of the Content team.
• Manage senior-level direct reports, each responsible for managing others. Direct reports to include: Director, Game Presentation, Sr. Manager, Social Platforms, and Sr. Manager, V