Senior Manager, Solution Engineering SRS (Slack, Revenue, Service)

<p>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</p><p></p><p><span>Job Category</span></p>Sales<p></p><p><span>Job Details</span></p><p></p><p><span><b><b>About Salesforce</b></b></span></p><p><span>We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.</span></p><p></p><p></p><p><b><span>Senior Manager Solution Engineering Specialist</span></b></p><p></p><p><b>About Salesforce</b></p><p><span>We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data+CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.</span></p><p></p><p><b>Key Responsibilities:</b></p><p><span>As a Solution Engineering Manager part of the SRS team (Slack, Revenue, Service), you will work closely with the Sales Teams to drive growth, and take a strategic view to get us to the next stage of our journey.</span></p><ul><li><p><span>Lead and develop a high-performing Solution Engineering team in a rapidly evolving AI-driven market.</span></p></li><li><p><span>Drive transformational change and innovation in solution selling.</span></p></li><li><p><span>Build C-level relationships to strengthen partnerships and drive revenue.</span></p></li><li><p><span>Develop and execute strategic growth plans in collaboration with Sales teams.</span></p></li><li><p><span>Hire, mentor, and retain top talent while ensuring career growth and succession planning.</span></p></li><li><p><span>Champion Salesforce values and provide exemplary leadership.</span></p></li></ul><p></p><p><b>Experience/Skills Required<span>:</span></b></p><ul><li><p><span>Expertise in business processes and enterprise applications.</span></p></li><li><p><span>Strong understanding of Cloud Computing and its business benefits.</span></p></li><li><p><span>Knowledge of product use cases, data architectures, and integration patterns.</span></p></li><li><p><span>Exceptional storytelling and communication skills to engage diverse audiences, including C-level executives.</span></p></li><li><p><span>Passion for technology, innovation, and forward-thinking strategies.</span></p></li><li><p><span>Technical expertise in Customer Service, Field Services, ITSM, CPQ &amp; Billing, and collaboration tools.</span></p></li><li><p><span>Knowledge of Salesforce SRS solutions (Service Cloud, Salesforce Field Service, Revenue Cloud, Slack) is an advantage</span></p></li><li><p><span>Ability to articulate complex technological and business concepts.</span></p></li><li><p><span>Ability to prioritize under pressure, adapt, and lead change in large organizations.</span></p></li><li><p><span>Proven experience assessing and growing  teams while mentoring and inspiring talent.</span></p></li><li><p><span>Fluency in English and French.</span></p></li><li><p><span>Passed experience in pre-sales or technical sales roles</span></p></li><li><p><span>Passed experience in direct leadership (manager, team lead, etc.)</span><b><span>.</span></b></p></li></ul><p></p><p></p><p></p><p></p><p><span>Accommodations</span></p><p><span>If you require assistance due to a disability applying for open positions please submit a request via this </span><a href="https://careers.mail.salesforce.com/accommodations-request-form" rel="noopener noreferrer" target="_blank">Accommodations Request Form</a>.</p><p></p><p></p><p><span>Posting Statement</span></p><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span><a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" rel="noopener noreferrer" target="_blank">Know your rights: workplace discrimination is illegal.</a><span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sex