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Director, Product Management
AxonifyUnited StatesRemotefull_timeVerifiedPosted 24 Mar 2026
💰 $255,000/yr($182,000/yr – $255,000/yr)
About the role
Axonify is the frontline operations platform for customer-facing businesses. We began by reinventing frontline learning and earned unmatched engagement with global brands. Now, we’re evolving into an automated frontline ops excellence solution that connects people, tasks, communication, and outcomes to deliver consistent, brand-building experiences.
More than 4 million employees across 160+ countries rely on Axonify today. It’s an exciting time to join as we transform the company and build what’s next
We’re a team that thinks deeply, moves with intention, and embraces new ideas. We learn quickly, keep a sharp focus on real-world impact, and take meaningful action to drive progress. And we do it as one team, with openness, creativity, and a shared drive to keep pushing what’s possible
The Director, Product Management is a senior leader within Axonify’s Product organization, responsible for shaping product strategy, driving execution excellence, and scaling a high-impact team. This role provides strategic oversight across multiple product areas, ensuring alignment between customer needs, business priorities, and long-term platform vision.
As a key member of the Product leadership team, the Director partners closely with Development, Design, Sales, and Marketing to translate company strategy into cohesive product direction. You will influence executive decision-making, and ensure Axonify delivers differentiated, high-quality solutions that drive customer value and business growth.
This role reports to the Chief Product Officer.
More than 4 million employees across 160+ countries rely on Axonify today. It’s an exciting time to join as we transform the company and build what’s next
We’re a team that thinks deeply, moves with intention, and embraces new ideas. We learn quickly, keep a sharp focus on real-world impact, and take meaningful action to drive progress. And we do it as one team, with openness, creativity, and a shared drive to keep pushing what’s possible
The Role
The Director, Product Management is a senior leader within Axonify’s Product organization, responsible for shaping product strategy, driving execution excellence, and scaling a high-impact team. This role provides strategic oversight across multiple product areas, ensuring alignment between customer needs, business priorities, and long-term platform vision.
As a key member of the Product leadership team, the Director partners closely with Development, Design, Sales, and Marketing to translate company strategy into cohesive product direction. You will influence executive decision-making, and ensure Axonify delivers differentiated, high-quality solutions that drive customer value and business growth.
This role reports to the Chief Product Officer.
What You’ll Build
Product Strategy & Portfolio Leadership
- Define and evolve product strategy across multiple product domains in alignment with company objectives.
- Guide long-term roadmap planning, balancing near-term delivery with long-term innovation.
- Ensure product investments are aligned to customer value, market opportunity, and business impact.
- Provide strategic input into company planning, prioritization, and resource allocation.
- Leads our product strategy for data products, productized integrations and the API ecosystem for the Axonify Platform
- Establish a deep understanding of customer needs, market dynamics, and the competitive landscape.
- Translate market trends and industry shifts into actionable product direction.
- Champion customer-centric decision-making.
Organizational Leadership & Team Development
- Lead, mentor, and develop product managers and cross-functional product teams.
- Build scalable operating models, decision frameworks, and product management best practices.
- Create clarity, accountability, and alignment across teams.
- Foster a culture where the team stays deeply connected to customer needs, continuously refines their approach, acts with ownership, and works together toward shared goals
Product Execution & Delivery Oversight
- Oversee execution across multiple product initiatives to ensure timely, high-quality delivery.
- Partner with Development and Design leadership to ensure strong discovery, delivery, and technical excellence.
- Remove obstacles, manage dependencies, and ensure teams remain focused on outcomes.
Cross-Functional Collaboration & Influence
- Build strong relationships with Sales, Marketing, Customer Success, and Operations.
- Ensure the product strategy and roadmap are clearly communicated and well understood across the organization.
- Support go-to-market alignment and customer-facing readiness.
Communication & Executive Engagement
- Represent Product Management in executive and cross-functional forums.
- Clearly communicate product vision, strategy, and progress to senior stakeholders.
- Provide thoughtful, data-informed recommendations to support leadership decisions.
What You’ll Bring
- 10+ years of progressive experience in product management or related roles.
- Demonstrated success leading complex product portfolios and cross-functional teams.
- Experience developing product talent.
- Strong critical thinking skills that allow for intense attention to detail.
- Demonstrate a mastery of verbal and wr
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