Director - Quality Engineering - Ecosystem

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

Job Summary:

This position will build and lead a Quality Engineering organization responsible for pre-production integrated environmental management and data provisioning to ensure seamless testing and validation across all customer and agent journeys. As a Quality Engineering Director, you will oversee the delivery of robust integrated environments on a Program Increment (PI) basis, enabling consistent testing across N, N+1, and N+2 releases for front-end digital and Salesforce applications, omni-channel middleware services, and back-end systems including billing, supply chain, network, dispatch, and other critical platforms.

This role demands expertise in environment management for both large IT-wide releases and Agile SAFe-like methodologies, ensuring the platforms are ready to support integrated and end-to-end testing. Additionally, the role will own and manage the data team responsible for providing test data for all phases of validation, including scrum, integrated testing, end-to-end testing, and production validation.

About the Job:

The ideal candidate will have a proven track record in integrated environment management and data provisioning, strong leadership skills, and technical expertise across complex enterprise platforms.

• Experience: Over 15 years in Quality Engineering or Environment Management for large, complex portfolios of applications. Demonstrated ability to support integrated testing across multiple product and engineering teams in both Agile and Waterfall methodologies.

• Environment Management Expertise: Extensive experience in configuring, deploying, and maintaining pre-production environments for integrated testing. Expertise in environment readiness for large-scale releases and incremental Agile delivery models.

• Data Management Expertise: Proven ability to lead data provisioning teams, ensuring high-quality, reusable test data for multiple levels of testing. Experience with data extraction, anonymization, and validation techniques to support testing needs across diverse applications.

• Industry Experience: Telecom industry experience is highly desired.

• Domain Proficiency: Experience across CRM, web applications, shared services/middleware, billing, supply chain, and network systems.

• Test Methodologies: Proficiency in integrated testing methodologies, automation strategies, and tools to drive efficient and effective validations.

Key Responsibilities:

Leadership and Strategy (25%)

• Team Development and Strategic Planning:

  • Build and mentor a high-performing team of environment managers and data engineers, fostering a culture of collaboration and continuous improvement.

  • Define and implement strategic plans to streamline environment readiness and data provisioning across the organization.

  • Develop a vision for integrated testing support that aligns with business objectives and Agile methodologies.

• Quality Engineering Strategy:

  • Develop and execute strategies to ensure integrated environments are prepared for testing across releases and incremental Agile delivery.

  • Define environment and data readiness benchmarks and metrics to improve processes and minimize delays in testing.

  • Analyze environment and data provisioning metrics to identify opportunities for efficiency and optimization.

• Continuous Learning and Business Acumen:

  • Stay updated on the latest tools, technologies, and processes for integrated environment management and data provisioning.

  • Develop a deep understanding of business and technology platforms to drive efficiencies and simplify testing delivery.

Integrated Environment Management (30%)

• Oversight and Management:

  • Ensure pre-production environments are c