Customer Support/Operations Salary SG&A

About Vibrantz Technologies

Vibrantz Technologies (“Vibrantz” or “Company”) is a leading global provider of specialty chemicals and materials solutions whose purpose is to bring color, performance and vibrancy to life. Every day, our employees, the products we make, and our valued customer partnerships are inspired by this purpose.   Serving customers globally, our innovations are trusted in a variety of advanced materials, color solutions and performance coatings applications to enhance the hue, functionality, safety and environmental footprint of everyday consumer products. Our key competencies in particle engineering, glass and ceramic science and color technology enable benefits like more durable vehicles and batteries, easier-to-clean appliances, energy efficient roof tiles and bricks, stronger and more decorative glass, and eco-friendly paints.  Headquartered in Houston, Texas, Vibrantz has over 60 manufacturing facilities and sales offices on six continents and employs roughly 4,000 individuals. We are building a strong, shared culture that is rooted strongly in our six core values that focus on safety, our people, customers, excellence in all we do, environmental stewardship, and integrity, ethics, and trust. And we are intent upon fostering a workplace that engages employees’ heads, hands and - uniquely - their hearts. 

 

Vibrantz is owned by American Securities, a leading U.S. private equity firm that invests in market-leading North American companies with annual revenue generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and are based in New York with an office in Shanghai. 

 

For more information, please visit www.vibrantz.com and www.american-securities.com. 

• Recepcionar pedidos e introducirlos en el sistema.
• Mantener actualizados los datos referentes a las ventas, tales como ofertas, tarifas, direcciones, plazos, transporte, personas de contacto, etc. y facilitar dicha información si es solicitada.
• Mantener los registros de ventas.
• Mantener actualizados los datos correspondientes a abonos, cargos, etc.
• Gestionar la documentación de las letras de crédito.
• Negociar y confirmar plazos de entrega.
• Mantener relaciones con el departamento de Contabilidad por lo que se refiere a procedimientos de facturación y gestionar la facturación.
• Proveer datos y documentos necesarios para la documentación de crédito.
• Proporcionar apoyo administrativo al personal de ventas.
• Difundir información sobre los productos, tanto dentro de la empresa como entre la cartera de clientes.
• Establecer previsiones en materia de Demanda del producto así como de los niveles de existencias.
• Recibir y procesar las reclamaciones de la cartera de clientes.
• Revisar diariamente los pedidos bloqueados por crédito. Contactar con créditos para que sean desbloqueados.
• Organizar cargas según plazos de entrega.
• Crear shipment por unidad de carga, incluyendo todas las entregas
• Contactar a los transportistas asignados durante Tender/por cliente para recoger las cargas preparadas
• Mantener el sharepoint de información de carga diaria
• Preparar documentación de exportación (facturas, PL, COO, COAS, etc)
• Facturar diariamente y ensobrar las facturas para aquellos clientes que no tengas envío por email

Location

Almazora, Spain

Vibrantz is committed to protecting your privacy. We provide a Website Privacy Policy located on our Vibrantz.com site to explain the type of information we collect an