Patient Care Secretary

Overview

*Assist with front desk secretarial tasks to include answering the phone, completing referrals, contacting patients/families to provide education on services, scheduling, completing statistics, filing.

Responsibilities

• Good customer service and interpersonal skills with the ability to exercise discretion and good judgment.
• Processes information quickly and accurately.
• Calm, efficient and organized.
• Ability to work well with others.
• Ability to communicate effectively with a wide range of age groups, ethnic, educational and socioeconomic backgrounds.
• Personal computer/office automation and typing skills. Knowledge of word processing.
• Familiarity with basic office practices and procedures.
• Demonstrates accurate and correct grammar in verbal and written communication.
• Proficient in verbal and written communication.
• Displays effective organizational skills with ability to prioritize, multi-task, and perform several tasks in an organized manner.
• Ability to function independently with minimum supervision.

Qualifications

• High School Graduate.
• Associate Degree in Medical Secretarial Science or equivalent experience.
• Knowledge of computer applications and programs such as Outlook, Word, and Excel.
• Knowledge of medical terminology.
• Valid North Carolina driver license.