Senior Director, Product

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

We are looking for an experienced Senior Director of Product to own our Constant Contact Premium product offering, leading the advancement of our marketing automation and customer data platform (CDP) capabilities.

Constant Contact’s Premium offering is a startup product that has been growing fast, and we are in need of a visionary leader with a GM-mindset and a track record of delivering product innovations that expand market reach, enhance customer value, and accelerate growth.  

The right candidate will demonstrate an incredible drive to challenge the status quo, push boundaries, and execute decisively to deliver strong business impact.

Key Responsibilities

• Product Strategy & Roadmap: Define vision and execute strategy and roadmap for marketing automation and the customer data platform, empowering small businesses with smarter, data-driven solutions to accelerate growth and success.
  
  
• Market Expansion: Identify target customer profiles and use cases to drive Total Addressable Market (TAM) expansion, with a special focus on Marketing Agencies.
  
  
• Innovation & Differentiation: Define and deliver best-in-class automation and data solutions that differentiate Constant Contact in the market.
  
  
• Cross-Functional Leadership: Collaborate with engineering, marketing, sales, and customer success teams to drive seamless product development and go-to-market execution across various stakeholder groups.
  
  
• People Leadership: Build a strong organization with high levels of employee engagement by developing and attracting top-talent, and recognizing high performing teams and individuals. Provide employees with coaching, feedback, and developmental opportunities to enhance their skills, motivation, and performance.
  
  
• Customer Insights & Analytics: Use customer research, behavioral data, and market trends to inform product decisions and create customer-centric solutions.
  
  
• Performance & Growth: Establish key performance indicators (KPIs) and metrics to measure success and drive continuous improvement in product adoption and revenue impact.

Who you are:

• 10-15+ years experience delivering software products used by external end-users, with domain experience in marketing software and workflow automation. 6-8+ years prior people leadership experience.
• Proven track record of managing multiple operational functions with an entrepreneurial mindset, demonstrating the ability to drive ROI and measurable financial impact.
• Strong ability to collaborate with and influence executive leadership to align product strategy with business goals.
• Experience leading product strategy and successfully launching products in an Agile development environment (preferred).
• Undergraduate degree, Master Degree Preferred
• Travel Requirements: Periodic travel for collaboration & alignment, customer visits, and GTM events.

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$208,800—$261,000 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
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