Assistant Chief Caseworker - BHDS *$5000 Sign-On Bonus

Compensation Range:

$52,065.00 - $78,117.00

Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program.

At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.

If you're passionate about making a difference, apply today to join us in serving the community!

Job Description:

JOB SUMMARY

• This is a supervisory position within Lancaster County Behavioral Health and Developmental Services (BHDS).

• This employee will provide oversight to the Mental Health Children's Case Management component by providing supervision and direction to the case managers.  

• Because this component serves children, adolescents and young adults, this employee must have a thorough knowledge and understanding of both the children and adult MH systems including the overseeing principles of CSP and CASSP.

• Additionally, because the unit is composed of 2 levels of case management (Administrative, Blended Case Management) the employee must be familiar with the eligibility and discharge criteria as well as the expectations and requirements of each type as defined by the State.

• The employee also works to ensure that collaborative relationships exist between the local adult and child serving agencies, providers, insurances and managed care companies, and local community systems and serves as a liaison to those systems to provide education regarding consumer access to mental health case management support.

**This position has a $5000 Sign-On Bonus

REPORTING RELATIONSHIPS

• This position supervises Blended Case Managers (BCM); at times, this position will also supervisor a student-Intern.

• The staff’s work is largely self-determined and dependent upon the number and nature of daily phone calls, and the required amount of face-to-face contact expected each month. When necessary and based on productivity and workload, the Supervisor will assign work to staff.

• The work performance is reviewed through formal and informal supervision, a review of documentation, direct observation, consumer feed-back, and unit meetings.

• This position can be assigned work by the Unit Director/supervisor and/or the Deputy Director of Mental Health.

• Work performance is reviewed through formal and informal supervision, a review of documentation, direct observation, and feedback from staff, consumers, and providers.

ESSENTIAL JOB FUNCTIONS

• Provide bi-monthly supervision to the case managers.

• Monitor individual and unit productivity monthly to ensure staff are meeting expected goals.

• Conduct case management level-specific meetings monthly or as needed.

• Review performance goals and conduct annual performance evaluations.

• Maintain documentation of employee performance including any disciplinary action.

• Review staff documentation for accuracy, quality of content and consistency.

• Ensure all CM requirements are being met

• May be required to perform after hours on-call coverage on a rotating basis with other team members.

• Attend Children's Unit Case management meetings.

• Participate in monthly cross-system meetings/ CASSP clinics

• Participate with staff in inter-agency meetings as needed

• Participate in OMHSAS and Health Choices audit of BCM program.

OTHER SPECIFIC TASKS OR DUTIES

• Assist staffing prioritizing workload.

• Provide training and orientation for new staff or interns.

• Provide back-up to Unit Director to ensure all BCM registration and discharge information is submitted

• Maintain a small, temporary case load as needed to assist in coverage for extended staff vacancies or absences.

• Review billing issues and aid in resolving related problems

• Attend Supervisory meetings and other administrative/management meetings as required.

• Participate with the Unit Director in the hiring of new staff. Develop and maintain a collaborative network of relationships both internal and external to the agency.

• Participate in case management assignment process.

• Participate in various planning meetings and interagency networking meetings within the community.

• Participate in training/education of community providers regarding MH services Adherence