Job Description Summary

The Associate Director, Americas Demand & Supply Chain Planning for Diagnostics is a key leadership role in the ISC (Integrated Supply Chain), reporting to the Director, BU Global Supply Chain Planning Diagnostic Solutions, and based in Sparks, Maryland, USA. This position is responsible for the execution of the U.S., LATAM, and Canada demand, supply, and inventory planning. Working with cross-functional stakeholders, the role ensures the right supply chain strategies and processes are in place to support regional business and customer needs.

This leader drives decisions and improvements through a robust SIOP/IBP process, owning the U.S., LATAM, and Canada demand review and communicating in WW demand/supply meetings. Designs cost-effective supply chain solutions for the regions, partnering with Customer Service, Distribution, and Transportation to ensure DS business needs are met. Maintains a strong link to WW Business plans as well as regional activity through input from Marketing, Finance, Global Planning, and Platform teams.

This role is accountable for demand and supply planning excellence, acts as a change agent, and drives the supply chain strategy for the U.S., LATAM, and Canada regions. A critical focus of the role is to improve key performance indicators including OTIF, backorder levels, and inventory health, ensuring product availability and service levels are aligned with business objectives. The role operates with a Customer First mindset, ensuring that planning decisions are aligned with customer expectations and service commitments. They foster a culture of high performance, accountability, and continuous improvement across the regional planning team.

This leader will be focused on elevating the demand review process across all three regions, with the goal of improving forecast accuracy and reducing bias, enabling more reliable supply planning and better service outcomes. She/he will also oversee order management activities in the regions as necessary, ensuring alignment between planning and execution to meet customer demand effectively. This individual will be a key member of the DS Global Supply Chain Planning LT and a key process leader in the multiple steps of the monthly SIOP/IBP process for the business.

Job Description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.    

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborate with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. 

RESPONSIBILITIES

• Owns the U.S., Canada & LATAM SIOP/IBP process, and relentless drives improvements in the process.

• Leads monthly Demand Consensus Meetings across the regions, driving alignment with Marketing, Finance, and Business Leaders. Reviews statistical models, metrics, and reports to reach consensus on the final forecast, including reconciliation with financial forecasts.

• Responsible for U.S., LATAM and Canada Regions demand management for DS portfolio.  Acts as the owner of forecasts, the process and the system that develops them and its performance.  Accountable for US., LATAM and Canada DS Forecast accuracy and bias.

• Accountable for US, LATAM and Canada OTIF, ba