IT Product Manager (Hybrid Work Model)

Join our Commercial Lines Policy Administration team as an IT Product Manager!

Our IT Product Managers leverage their understanding of business strategy, technology, and market trends to define and own the vision for products.

At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally.

What You’ll Do

You’ll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to:

• Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions.

• Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities.

• Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path.

• Contribute: In this role, you'll continually evaluate emerging needs, new technologies, and measure the success of solutions to refine and incorporate adjustments to the product vision and strategy. In addition, you will:

  • Formulate and articulate a clear IT product vision and strategy, ensuring alignment with the broader business strategy.

  • Engage in extensive industry, customer, and competitor research, conducting thorough analyses and synthesizing insights to inform strategic direction and share broadly across the organization.

  • Navigate organizational boundaries, fosters a culture of innovation, and leverages a comprehensive understanding of the organization’s capabilities and technology to facilitate product discovery.

  • Perform continuous evaluations to determine the evolving product's effectiveness in addressing customer needs and fulfilling business objectives, utilizing comprehensive metrics and evaluation techniques to monitor its long-term impact and success.

  • Develop strong relationships and communicates effectively across all levels of the organization.

  • Cultivate and nurture strong cross-departmental relationships, engaging and collaborating with stakeholders at every level of

  • the organization to promote alignment, transparency, and advancement toward a shared vision.

• What it Takes:

  • Bachelors Degree in Information Systems, Business Analysis or related discipline, or equivalent work experience.

  • Minimum of 5 years related work experience.

  • Thorough understanding of business strategy, industry trends, and customer expectations.

  • Strong technical understanding of systems, processes, and relevant technologies.

  • Strong analytical and problem-solving skills with a demonstrated ability to make data-driven decisions.

  • Superior communication skills, including written, verbal, and presentations skills required across all levels of the organization.

  • Ability to thrive in a fast-paced, dynamic environment with changing priorities and requirements.

  • Demonstrated customer-centric mindset with a deep understanding of user needs and preferences.

If you have experience in the skills listed above, please consider joining our Sentry team!

What You’ll Receive

You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more!

You want a positive work/life balance. Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday, but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday. To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office.

About Sentry

Our Background: We’re part of one of the largest and most financially secure mutual insurance groups in the nation. We’ve earned an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets to make Sentry who we are. We’re honored to earn a spot on Forbes list of America's Best Midsize Employers, joining a select group of 400 companies. We’re in the