Product Information Management System Administrator

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

Job Summary

We are looking for an experienced professional to fill the Product Information Management (PIM) Administrator role. In this role, you will be responsible maintaining data quality, formatting, reviewing, centralizing and uploading product content and digital assets into DuPont’s Informatica P360 PIM platform and supporting digital marketing automation. To do this successfully, the candidate should have a firm understanding of PIM and digital marketing strategies and tactics and possess excellent communication and leadership skills to manage across cross-functional teams on complex marketing technology projects. Frequent collaboration with marketing leaders will be necessary to ensure a consistent and positive customer experience while delivering business needs. Currently, our supported digital application portfolio includes Adobe AEM, Marketo, eCommerce, Salesforce.com, Informatica and other marketing and sales application platforms. The Product Information Management (PIM) Administrator will be responsible for managing all aspects of the PIM system, including data management, quality control, and user support:

Primary Duties & Responsibilities

• Drive business growth through strategic marketing technology initiatives and develop/monitor KPIs for marketing technology programs

• Provide guidance to ensure positive UX across Marketing & Sales domain.

• Drive planning and development of a Governance organization and processes for the Marketing & Sales IT&P group

• Keep up to date with evolving online media, technology and eCommerce trends, and explore new and effective products or enhancements that will improve site experience.

• Evaluating and selecting marketing technology solutions based on business needs and goals while ensuring the solutions are aligned with the overall IT technology strategy

• Drive PIM strategy and prioritization to manage stakeholder expectations, demand and ensure a seamless customer experience.

• Lead and manage M&S analytics resource to evolve automated reporting dashboards and drive advanced analytics.

• Leverage data analytics to educate and guide internal business customers to adopt/utilize solutions.

• Participate in the preparation and presentation of company's digital marketing efforts to leadership and key business stakeholders.

• Track project efforts to meet goals, associated budgets and timelines.

• Successfully execute projects and solution development for the portfolio.

• Responsible for information security and compliance of business and customer-facing solutions to protect the company brands.

• Acquiring, assignment, and development of resources for projects in portfolio.

• Responsible for effective resolution to system defects and outages, including disaster recovery and business continuity planning.

Education & Experience

Required:

• 3+ years of relevant technical experience supporting a Product Information Management Platform and digital marketing technologies

• Strong knowledge of product information management technologies and platforms (such as Akeneo, Informatica, or Salsify) and experience with data modeling - AlterYX, PowerBI, Python

• General knowledge of marketing technologies and platforms like Marketo or other marketing automation solution, Adobe AEM, Adobe Analytics

• General marketing automation solution, eCommerce and Salesforce.com knowledge

• Bachelor's degree in information management or a related field

• Knowledge of web development technologies (HTML, CSS, JavaScript) and web content management systems

• Excellent communication skills, attention to detail, and problem-solving abilities

• Strong verbal and written communication skills

• Manage externally contracted team resources

• Ability to work with cross functional global teams

• Ability to prioritize, delegate tasks, and make sound decisions quickly

• Ability to persuade and influence others in finding a win-win solution

• Strong understanding of various Agile